Electronic Enrollment Analyst

About the role

HPI is a respected industry leader with over 44 years of experience, known for its innovation and adaptability. As a third-party administrator, HPI offers a suite of health and benefit solutions to employers. Joining HPI means contributing to impactful changes for both employers and employees.

Responsibilities

• Design, analyze, implement, support, and maintain specifications for set-ups and enhancements with 834 EDI application interfaces and HPI’s online enrollment portal.
• Implement scalable solutions to prepare for future growth.
• Develop and maintain programs and processes that manage inbound enrollment data.
• Configure various applications to ensure consistent and optimal performance related to enrollment activities.
• Serve as a liaison for internal and external technical staff and business areas to set up enrollment data transfer processes in a timely manner.
• Coordinate 834 EDI testing and trading partner implementation initiatives.
• Respond to inquiries regarding 834 EDI technical transfers and online enrollment activities.
• Absess older setups, offering suggestions and implementing automated improvements.
• Aid the Supervisor in analyzing, designing, and developing specifications for enhancements with 834 EDI application interfaces.
• Investigate, test, and provide feedback to management on new processes and potential issues.
• Troubleshoot existing applications and identify opportunities for improvement within related departments.
• Create and maintain documentation including design documents and process flows.

Requirements

• Associate degree or equivalent work experience, with a minimum of 3 years of related experience.
• 3+ years of experience working at a TPA or in a related industry preferred.
• Experience with ANSI 834 EDI transaction sets preferred.
• Demonstrated strong quantitative and analytic skills and aptitude.
• Recognize and maintain confidentiality of work materials as appropriate.
• Proficiency in Microsoft Office Suite including Word, Excel, Outlook, PowerPoint, and Teams.
• Excellent organizational skills, attention to detail, proven ability to organize complex processes involving multiple, detailed tasks and multiple inputs.
• Ability to effectively communicate and exchange information.
• Ability to work within specified timeframe and meet deadlines.
• Ability to work both independently and as a member of the team.
• Ability to prioritize and multitask efficiently and accurately.

Qualifications

• Detail-oriented and analytical.
• Accurate and reliable.
• Confidentiality and discretion.
• Microsoft Office Suite proficiency.
• Organizational skills and attention to detail.
• Effective communication and problem-solving abilities.
• Time management and multitasking skills.

Skills

• Strong quantitative and analytic skills.
• Detail-oriented and analytical mindset.
• Confidentiality and discretion.
• Microsoft Office Suite proficiency.
• Organizational skills and attention to detail.
• Effective communication and problem-solving abilities.
• Time management and multitasking skills.

Benefits

• Medical, Dental, and Vision and Prescription Drug Coverage.
• Fitness Reimbursement Benefit.
• Employee Assistance Program.
• Flexible Spending Account & Health Savings Account.
• 401(k) and Quarterly Bonuses.
• Generous Paid-Time Off & Volunteering Opportunities.
• Educational Assistance & Professional Development Opportunities.