Electronic Billing Specialist

FLSA Status: Non-Exempt (Hourly)

About the role

Under direct supervision, the Electronic Billing Specialist is responsible for the processing of client invoices and customer service for internal and external clients. The successful candidate will possess strong relationship management skills, excellent attention to detail and follow-through, and outstanding work ethic working with partners within the firm, firm clients, and team members.

Schedule

Monday–Friday, 37.5 hours per week (hybrid work schedule from any Spencer Fane location)

Responsibilities

• Submit invoices through the Aderant eBilling system for client review (Aderant Bill Blast).
• Contact clients, attorneys and assistants to obtain all information needed for electronic billing setup, processing and maintenance.
• Keep all electronic billing information up to date in Aderant, Bill Blast and client’s electronic billing website.
• Identify invoice rejections and implement solutions to resolve rejections.
• Submit accrual information in client’s electronic billing website or by email as requested.
• Submit appeals for reduced invoices in client’s electronic billing website.
• Review daily cash and new client reports for write-offs and electronic billing set up.
• Provide backup support to collections, cash team and AP as needed.
• Assist accounting team with other tasks as needed.

Requirements

• Associate or bachelor’s degree in accounting or related area of business preferred.
• Minimum of 3+ years of AR and/or collections experience preferred.
• Electronic billing experience required.
• Prior law firm industry experience preferred.
• Experience with the Electronic Billing Hub or Aderant Bill Blast strongly preferred.
• Excellent computer skills, with proficiency in Microsoft Outlook, Word, and Excel, are required.
• Experience with InTapp and Aderant and/or Elite 3E Billing systems preferred.
• Excellent oral and written communication skills.
• Ability to work effectively and proactively within a team environment.
• Ability to coordinate multiple tasks concurrently and to meet deadlines.

Pay

Hourly rates by location:

• Birmingham, AL; Hendersonville, TN; Kansas City, MO; Las Vegas, NV; Miami, FL; Nashville, TN; New Orleans, LA; Overland Park, KS; Palm Beach, FL; Phoenix, AZ; Salt Lake City, UT; St. Cloud, MN; St. Louis-Clayton, MO; Tampa, FL; Tulsa, OK: $34.00 – $40.50
• Austin, TX; Chicago, IL; Dallas, TX; Denver, CO; Galveston, TX; Houston, TX; Minneapolis, MN; Plano, TX; Sacramento, CA; Westlake Village, CA: $37.35 – $44.25
• Bentonville, AR; Cape Girardeau, MO; Dakota Dunes, SD; Fayetteville, AR; Greenville, SC; Jefferson City, MO; Oklahoma City, OK; Omaha, NE; Santa Fe, NM; Springfield, MO; St. George, UT; Tallahassee, FL; Wichita, KS: $31.25 – $37.00
• Santa Monica, CA; Washington, DC: $41.00 – $48.50
• New York, NY; San Francisco, CA; San Jose, CA: $44.00 – $52.50

Benefits

• Medical, vision, and dental insurance
• Paid time off (PTO)
• 401(k) retirement plan
• Life and disability insurance

Physical Requirements

• Physical: Position is generally sedentary in nature; involves sitting most of the time, but may involve the need for inter-office mobility for brief periods of time. Ability to occasionally or routinely lift up to 10–20 lbs.
• Communication: Ability to efficiently communicate.
• Manual Dexterity: Ability to perform repetitive motions required.
• Visual: Ability to see and read PC screens, detect color coding, read fine print, and/or normal type size print.