Electronic Billing Specialist

POSITION SUMMARY

The Electronic Billing Specialist processes client invoices and handles customer service for both internal and external clients under the supervision of the Revenue Management Supervisor. Key responsibilities include submitting invoices, obtaining necessary information from clients, maintaining electronic billing records, resolving issues, and providing support as needed.

COMPENSATION

Compensation varies based on location, skillset, experience, and other factors. The hourly rate for this position is expected to fall within the ranges listed above.

BENEFITS

Medical, Vision, Dental, Paid Time Off (PTO), 401(k), Life Insurance, and Disability coverage are provided.

PRIMARY RESPONSIBILITIES

• Submit invoices through the Aderant eBilling system for client review (Aderant Bill Blast).
• Contact clients, attorneys, and assistants to gather all necessary information for electronic billing setup, processing, and maintenance.
• Ensure all electronic billing information is updated in Aderant, Bill Blast, and the client's electronic billing website.
• Identify and resolve invoice rejections.
• Submit accrual information in the client's electronic billing website or via email as requested.
• Submit appeals for reduced invoices in the client's electronic billing website.
• Review daily cash and new client reports for write-offs and electronic billing set up.
• Provide backup support to the collections, cash team, and Accounts Payable as needed.
• Assist the accounting team with other tasks as needed.

QUALIFICATIONS/SKILLS

• Education: An associate or bachelor’s degree in accounting or a related field of business is preferred.
• Experience: Minimum of 3+ years of AR and/or collections experience is preferred.
• Electronic billing experience is required.
• Prior law firm industry experience is preferred.
• Systems and Technical Proficiency: Experience with the Electronic Billing Hub or Aderant Bill Blast is strongly preferred.
• Excellent computer skills, including proficiency in Microsoft Outlook, Word, and Excel, are required.
• Experience with InTapp and Aderant or Elite 3E Billing systems is preferred.
• Communication and Interpersonal: Excellent oral and written communication skills are essential.
• Organization and Efficiency: Ability to manage multiple tasks concurrently and meet deadlines is required.

PHYSICAL REQUIREMENTS

• Physical: Generally sedentary in nature; involves sitting most of the time, but may require brief periods of inter-office mobility.
• Ability to occasionally or routinely lift up to 10 – 20 lbs.
• Communication: Ability to efficiently communicate.
• Manual Dexterity: Ability to perform repetitive motions required.
• Visual: Ability to see and read PC screens, detect color coding, read fine print, and/or normal type size print.