Electronic Billing Specialist

POSITION SUMMARY

The Electronic Billing Specialist processes client invoices and handles customer service for internal and external clients under direct supervision. Key responsibilities include submitting invoices, obtaining necessary information from clients, maintaining electronic billing records, resolving issues, and providing backup support.

COMPENSATION

Compensation varies based on location, skillset, experience, training, licenses, certifications, and organizational needs. The hourly rate for this position is expected to fall within the ranges listed above.

BENEFITS

Medical, Vision, Dental, Paid Time Off (PTO), 401(k), Life Insurance, and Disability coverage are provided.

PRIMARY RESPONSIBILITIES

• Submit invoices through the Aderant eBilling system for client review (Aderant Bill Blast).
• Contact clients, attorneys, and assistants to gather all information needed for electronic billing setup, processing, and maintenance.
• Keep all electronic billing information updated in Aderant, Bill Blast, and client's electronic billing website.
• Identify and resolve invoice rejections.
• Submit accrual information in client's electronic billing website or via email as requested.
• Submit appeals for reduced invoices in client's electronic billing website.
• Review daily cash and new client reports for write-offs and electronic billing set up.
• Provide backup support to collections, cash team, and AP as needed.
• Assist accounting team with other tasks as needed.

QUALIFICATIONS/SKILLS

• Education: Associate or bachelor’s degree in accounting or related field preferred.
• Experience: Minimum of 3+ years of AR and/or collections experience preferred.
• Electronic billing experience required.
• Prior law firm industry experience preferred.
• Systems and Technical Proficiency: Experience with the Electronic Billing Hub or Aderant Bill Blast strongly preferred.
• Excellent computer skills, including proficiency in Microsoft Outlook, Word, and Excel.
• Experience with InTapp and Aderant or Elite 3E Billing systems preferred.
• Communication and Interpersonal: Excellent oral and written communication skills.
• Organization and Efficiency: Ability to coordinate multiple tasks concurrently and meet deadlines.

PHYSICAL REQUIREMENTS

• Physical: Generally sedentary in nature; involves sitting most of the time, but may require brief periods of inter-office mobility.
• Ability to occasionally or routinely lift up to 10 – 20 lbs.
• Communication: Ability to efficiently communicate.
• Manual Dexterity: Ability to perform repetitive motions required.
• Visual: Ability to see and read PC screens, detect color coding, read fine print, and/or normal type size print.