Electrical High Voltage/Low Voltage Field Service Technician III

About the role

Trystar is a leader in power inverters, distribution equipment, and related services, focusing on delivering high-quality products and industry-leading service. The team members embody the company's guiding principles of Safety, Integrity, Customer Focus, Right with Speed, Play for Each Other, Champion Change, and Enjoy the Journey.

Responsibilities

• Serve as person-in-charge for large-scale commissioning, startup, and complex retrofit projects
• Lead troubleshooting and work on and maintain high, medium, and low voltage systems
• Service, maintain, repair, assemble, troubleshoot and commission electrical apparatus and protective devices
• Perform advanced diagnostics and root cause analysis
• Analyze test data and produce detailed technical reports
• Lead multi-resource service projects and coordinate field activities
• Train and mentor Level 1 and Level 2 technicians
• Support engineering with field data, system validation, and continuous improvement efforts
• Operate various types of electrical test equipment, analyze test data and compile technical reports
• Manage critical customer interactions and high-visibility service events
• Ensure compliance with safety standards and operational procedures
• Aid engineers in data collection, completion of power system studies, site inspections, equipment design, and project scope development
• Maintain positive client relationships through on-site interactions

Requirements

• Expert-level troubleshooting across electrical systems
• Deep understanding of power systems and testing methodologies
• Strong leadership and mentoring capabilities
• Advanced analytical and problem-solving skills
• Ability to interpret complex schematics and specifications
• Proficiency with electrical testing equipment
• Must be a team player, willing to work with others in a fast-paced environment
• Intermediate/advanced computer skills
• Excellent communication, problem solving, and organizational skills
• 4+ years of field service or equivalent experience
• Electrical Apprentice, Electrical Journeyman, CET, EIT, ASCT required