Electrical Engineer- Fleet Operations & Reliability

Responsibilities

• Own fleet uptime and performance.
• Deploy, maintain, and troubleshoot a growing network of antennas distributed across the globe.
• Write your own analyses to dig into performance trends and uptime data.
• Operate and grow our Network Operations Center.
• Monitor site health, interpret telemetry, send commands and configurations, and drive rapid detection and response for any site or hardware issue.
• Build the systems that enable response at scale.
• Support the rapid expansion of the network by leading hardware deployment campaigns at remote sites around the world.
• Act as the on-site conductor and POC for hardware deployments and site checkouts. Own the process from pre-deploy through first contact.
• Investigate and troubleshoot, then close the loop. Drive root cause analysis on failures and implement fixes that reduce future recurrence.
• Develop deep expertise in at least one major subsystem — RF, power, networking, or mechanical.
• Scale our global contractor ecosystem.
• Source, contract, and onboard regional partners across domestic and international sites — including maintenance agreements, SLAs, onboarding guides, and ongoing task coordination.
• Define maintenance and sparing strategies.
• Partner closely with product, manufacturing, and test teams to influence designs with a focus on system reliability, maintainability, and long-term lifecycle performance.

Qualifications

• Bachelor's degree in Mechanical, Electrical, Aerospace, or related engineering discipline.
• Experience building, testing, operating, or diagnosing complex electrical or mechanical systems.
• Ability to work across multiple engineering disciplines and diverse teams.
• Experience operating hardware systems in a live environment — interpreting telemetry, sending commands, and troubleshooting in real time.
• Prior experience managing field operations, contractors, or vendor relationships across multiple sites.
• Extreme organization, with strong project management and communication skills.
• Hands-on field experience with proficiency using hand and power tools, test equipment, and standard field diagnostics.
• Proficiency in 2D or 3D CAD for modeling and/or drawing creation.
• Willingness to travel to domestic and international ground station sites as required.

Preferred Qualifications

• Ability to work across multiple engineering disciplines and diverse teams.
• Experience operating hardware systems in a live environment — interpreting telemetry, sending commands, and troubleshooting in real time.
• Prior experience managing field operations, contractors, or vendor relationships across multiple sites.
• Extreme organization, with strong project management and communication skills.
• Hands-on field experience with proficiency using hand and power tools, test equipment, and standard field diagnostics.
• Proficiency in 2D or 3D CAD for modeling and/or drawing creation.
• Willingness to travel to domestic and international ground station sites as required.

Additional Information

• If you need a reasonable accommodation as part of your application for employment or interviews with us, please let us know.
• To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
• Northwood Space is an Equal Opportunity Employer; employment with Northwood Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.