Electric Service Technician
IES Residential · Greenville, SC · 4 wk ago
Information TechnologyFull-time
Key Responsibilities
- Respond to scheduled and emergency residential service calls throughout the Greenville, SC area and surrounding communities.
- Diagnose and repair electrical issues involving panels, circuits, breakers, lighting, outlets, GFCIs, switches, and related systems.
- Perform home warranty service work while ensuring homeowner satisfaction through quality repairs and clear communication.
- Maintain a professional, courteous, and respectful demeanor when working in occupied homes.
- Accurately complete service tickets, documenting diagnostics, repairs performed, materials used, and recommended next steps.
- Ensure all work complies with National Electrical Code (NEC) requirements and OSHA safety standards.
- Maintain company vehicle, tools, and personal protective equipment (PPE) in clean and safe working condition.
- Communicate effectively with service coordinators, homeowners, and field leadership.
- Proactively identify opportunities to improve electrical system performance and enhance the customer experience.
Qualifications
- Minimum of 2 years of experience as an Electric Service Technician or Residential Service Electrician.
- Proven ability to troubleshoot and diagnose residential electrical systems.
- Strong working knowledge of NEC codes and electrical compliance requirements.
- Demonstrated commitment to safety, quality workmanship, and professionalism.
- Excellent customer service, communication, and problem-solving skills.
- Valid driver’s license with a clean driving record.
- Ability to pass a background check and drug screening.
- Ability to work independently and travel to residential job sites throughout the Greenville, SC area.