Electric Power Generation Preventative Maintenance Technician

What You Will Be Doing

• Provide customer support for on-site facilities through technical evaluations of specific applications, troubleshooting, and problem solving.
• Repair and maintain reciprocal engine based power generation/Industrial Systems throughout the territory.
• Provide guidance, assistance, and training to service technicians and customers as requested.
• Explain and defend warranty decisions; generate and communicate service bulletins to both customers and office personnel.
• Communicate cost, service and reliability issues from Field to office personnel with intent of convincing appropriate departments for cost reduction and design improvements.
• Write full reports on findings from field service events, with clear, concise information.
• Communicate daily clear comprehensive field reports regarding assigned units.
• Represent the Power Systems group in the field.
• Maintain service manuals.
• Perform all work in accordance with established time, quality standards and safety procedures.

Additional Responsibilities

• Participate in required safety program, and work in a safe manner.
• Additional duties as assigned by manager.

Who We Are Looking For

• A strong mechanical and electrical aptitude, knowledge of tools applicable to the position and the desire to learn.
• A strong sense of urgency and desire to provide superior customer service.
• The ability to take direction and work in a team environment is essential to this position as well.

Education/Experience

• A high school diploma or equivalent preferred.
• Three (3) years of EPG field experience or accepted alternate.

Required Qualifications/Skills

• Experience with Diesel and Natural Gas Engines, Electrical Switchgear, Automatic Transfer Switches and Balance of Plant Equipment.
• Good working knowledge of power generation components, power electronics, electronic controls, and fuel systems.
• Microsoft Office Software proficiency.
• Able to read electrical schematics and equipment mechanical drawings.
• Excellence at managing Customer relationships.
• A high level of responsiveness, and a strong proactive attitude to problem solving.
• Able to learn quickly.
• Excellent written and oral communication skills.
• A desire and aptitude to perform hands-on work.

Preferred Qualifications/Skills

• EGSA Certification a plus.
• Technical Degree or Certification a plus.

Values

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
• Customer Service: Ideal candidates will demonstrate the following values: Acting in a safe manner, Exhibiting honesty and integrity, Acting in a fair and ethical manner, Team mentality, Delivering quality results, Embracing change / improvement, Exhibiting superior customer service skills, Exhibiting pride and ownership, Working with a sense of urgency, Exhibiting a winning attitude.

What We Offer

• Competitive Pay Structure.
• Individual Bonus Opportunities Available.
• Techician Tool Allowance.
• Full Medical, Vision and Dental coverage.
• Employee Wellness Programs.
• Paid Vacations and more.