Election Training Specialist

Essential Duties And Responsibilities

• Understand and manage all facets of SURE, the Commonwealth’s statewide voter registration data system.
• Review and process voter registration applications and updates accurately and timely, including handling duplicate registrations and updating voter addresses.
• Answer public inquiries regarding voter records and assist with day-to-day operations, including data entry and public assistance.
• Train new hires, employees, temps, volunteers on SURE and other systems, and lead classroom-style, hands-on training sessions for poll workers, canvassers, and tabulators.
• Prepare and manage annual, semi-annual, and quarterly mailings, and support department goals through cooperation and information sharing.
• Maintain a positive attitude and assist with various tasks, including working overtime during Election Season to staff Satellite Offices and support post-election reconciliation.
• Understand roles and responsibilities of all election staff, maintain accurate records, and verify voter registration status of election staff and volunteers.
• Respond to communications from volunteers and staff, initiate outbound communication to fill vacancies, and manage the Student Poll Worker Program.
• Collaborate with the Election Personnel Coordinator to optimize training materials, process paysheets post-election, and guide recruitment strategy.
• Deploy mass communications to volunteers/Poll Workers, update the website, and advertise volunteer opportunities.
• Attend community events to recruit volunteers and educate residents.

Qualification Requirements

• Education and Credentials: High school diploma or equivalency.
• Experience And Skills: Proficiency with Microsoft® WORD, EXCEL, Mail merge, and labels. Proficient in data entry and typing skills. Excellent interpersonal, oral, and written communication skills. Must be accurate, well-organized, and detail oriented. Ability to work calmly and productively under pressure. Excellent telephone skills and professional demeanor. Knowledge of PVRA/NVRA. Mastery of SURE system protocols and procedures.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.