Election Program Specialist I

Main Purpose of Job

An Election Program Specialist I is the intermediate level of specialized work providing program and technology support to staff members of a local election office. Employees in this classification coordinate maintenance and troubleshooting of election programs and works in conjunction with State Board of Elections staff, local government staff, vendors and contractors to resolve program issues.

Position Duties

• Coordinates, maintains and troubleshoots election program systems, such as election equipment, voter registration, polling places, election judges, absentees, voter outreach, administrative and or technology in accordance with established policies and procedures;
• Interacts with local government and State Board of Elections staff to discuss and coordinate program activities;
• May evaluate office program procedures and make recommendations to improve the efficiency and accuracy of the program;
• May design, organize and deliver formal and informal training on election program operations;
• May conduct quality control for local election office programs and report results to the program supervisor, program managers, Election Directors and Deputy Directors;
• May monitor appropriate level of access and privileges for programs and assisting users with passwords and other security procedures;
• May coordinate voting equipment maintenance, inventory and preparation;
• May identify polling place facilities to comply with election laws, regulations, policies and procedures;
• May purchase supplies;
• May accept and process candidate and committee filings;
• May perform the full range of specialized clerical or clerical work in a local election office;
• May assist in redistricting;
• May conduct Level One Help Desk support for issues encountered at polling sites during Election Cycle and documents problems and resolutions in reports;
• May provide routine and ad hoc reports, such as Public Service Requests, to the Director and Deputy Director, program supervisor or program manager of the local election office on election program activities;
• May attend meetings and training outside of the local election office;
• May work with local and State government staff to maintain accurate program information on the website;
• May respond to general election inquiries from the public during Election Day;
• Performs other related duties.

Minimum Qualifications

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: Two years of experience applying election laws, rules and procedures in a local election office.
• Candidates may substitute one year of specialized clerical, data processing, technical or administrative experience for each six months of the required experience applying election laws, rules and procedures in a local election office.
• Candidates may substitute two years of general clerical, data processing, technical or administrative experience for each six months of the required experience applying election laws, rules and procedures in a local election office.
• Candidates may substitute thirty credit hours from an accredited college or university for the required experience.

Desired Or Preferred Qualifications

• Experience creating outreach/marketing events.
• Experience with public speaking.
• Experience developing and maintaining websites and social media accounts.
• Experience with Personal Identifiable Information (PII).