EL Health Information Assistant

About the Role

The Enhanced Living Health Information Assistant (HIA) maintains the facility’s active clinical records in an organized file system and coordinates all aspects of admissions, transfers, and discharges. This role also handles secretarial duties for the department and ensures compliance of clinical records with regulations across assigned Neighborhoods.

Responsibilities

• Maintain and monitor clinical records for accuracy and regulatory compliance.
• Coordinate documentation for resident admissions, transfers, and discharges.
• Support the department with secretarial duties and communication tasks.
• Collaborate with staff to ensure smooth information flow across neighborhoods.

Requirements

• Proficiency in technology and systems management (Microsoft Office Suite, POC, databases).
• Strong interpersonal skills, including phone and front-desk communication.
• Effective and efficient verbal and written communication across diverse audiences.
• Highly organized and detail-oriented, with the ability to maintain accuracy in a fast-paced environment with frequent interruptions.

Skills & Qualifications

• Strong reading, writing, and verbal communication skills.
• Proficient in secretarial and organizational tasks.
• Basic computer skills, including Google Suite applications.
• Excellent interpersonal and receptionist abilities.
• Attention to detail, patience, and ability to handle interruptions gracefully.

Education & Experience

Preferred graduate of a medical secretary or assistant program.