EHR Support Analyst II
Job Summary
The EHR Support Analyst 2 serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. Primary responsibilities include leadership and facilitation of the facility's core clinical systems team on clinical IT activities, second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests, and leadership of new module/application testing and implementation for the facility.
Qualifications
- Understanding of clinical operations and processes
- Understanding of pertinent accreditation guidelines, such as JCAHO, MQSA, HIPAA, and ACR
- Demonstrated ability to establish and build strong relationships across a broad range of personality types
- Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing
- Demonstrated customer orientation
- Excellent leadership and teaching abilities
- Advanced computer skills
- Understanding of reporting tools functionality and capabilities
Knowledge, Skills & Abilities
- Required: Understanding of clinical operations and processes, understanding of pertinent accreditation guidelines, strong relationship-building skills, effective communication, customer orientation, leadership and teaching abilities, advanced computer skills, understanding of reporting tools functionality and capabilities
- PREFERRED: Proficiency in various programming and clinical application reporting tools, customer service orientation and/or training
Education & Experience
- Bachelor's degree preferred
- One to Three years’ experience in clinical application support or related clinical work experience
Other Requirements
- Licensing or credentials within specific clinical specialty preferred, if available
- Possession/Maintenance of specialty clinical licensure is strongly desired
- Valid state driver’s license and proof of auto insurance, if applicable
Benefits
HCA Florida Mercy Hospital offers a comprehensive benefits package that includes:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional Information
There is so much good to do in the world and so many different ways to do it. - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder
If you find this opportunity compelling, we encourage you to apply for our EHR Support Analyst II opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.