EHR Support Analyst II

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. No job title heading. No Job ID etc. Remove boilerplate like EEO, equal opportunity, application instructions, etc. Also remove duplicated lines. Must preserve all substantive info. Let's parse the posting. First paragraph: "Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:" This is generic fluff, maybe can be considered "About the role"? It's about organization. Could be considered "About the role" or "About HCA Healthcare". The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have an "About the role" section with that paragraph. Then "EHR Support Analyst II Job Summary And Qualifications Job Summary and Qualifications" repeated. Then the job summary text: "The EHR Support Analyst 2 serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. Primary responsibilities the leadership and facilitation of the facility's core clinical systems team on clinical IT activities, second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and leadership of new module/application testing and implementation for the facility. The EHR Support Analyst 2 facilitates and manages maintenance of facility-specific dictionaries and provides input to and customizes based on division policies and procedures, training, and best practices for use within the facility. This individual works with the Division EHR Support Specialist Team and facility core team members to develop training materials and deliver hands-on training as needed, and to implement division standardization, utilization, integration and optimization plans for clinical applications. An EHR Support Analyst 2 may be dedicated to a specific facility or may operate across a geographic zone and serve multiple facilities." Then repeated sentences: "Serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. Leads and facilitates the facility's core clinical systems team on clinical IT activitiesProvides second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status on user issues. Works with enterprise and division subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and requestsServes as project leader for facility-based implementations of clinical applications software releases and new productsProvides on-call assistance as needed. Works with the Division EHR Support Team to lead, monitor, and facilitate new module/application testing and Implementation for the facilityFacilitates and manages maintenance of facility-specific dictionariesProvides input to customize base division policies and procedures, training, and best practices for use within the facilityWorks with the Division EHR Support Team and facility core team members to develop training materials and deliver hands-on training as needed. Works with the Division EHR Support Team to actively promote and support division standardization, utilization, integration and optimization plans for a broad set of clinical applications. Coordinates facility clinical application reporting requests, assists with defining report requirements, and validates reporting results. May develop clinical application reports as neededPerforms quality audits and tracks metrics related to clinical application useParticipates in meetings as a member of facility clinical leadershipPromotes system security and patient confidentiality and helps ensure complianceCoordinates the execution and use of tools for auditsBuilds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership." These are responsibilities. So we can put them under Responsibilities heading as a

• list. Then "KNOWLEDGE, SKILLS & ABILITIES: Required: Understanding of clinical operations and processesUnderstands pertinent accreditation guidelines, such as JCAHO, MQSA, HIPAA, and ACRDemonstrated ability to establish and build strong relationships across a broad range of personality typesDemonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writingDemonstrated customer orientationExcellent leadership and teaching abilitiesDemonstrated advanced computer skillsUnderstanding of reporting tools functionality and capabilitiesMust be able to drive to assigned sites to complete work Preferred: Proficiency in various programming and clinical application reporting toolsCustomer service orientation and/or trainingWhat qualifications you will need:Occasional/ Intermittent Required3 years experience Required EDUCATION: Bachelor's degree preferred EXPERIENCE: One to Three years’ experience in clinical application support or related clinical work experience CERTIFICATE/LICENSE: Possession/Maintenance of specialty clinical licensure is strongly desired. Valid state driver’s license and proof of auto insurance, if applicable." We need to separate into sections: Qualifications, Skills, maybe Requirements. The instruction says we can have sections like Requirements, Qualifications, Skills. We need to decide what to put where. The posting includes "KNOWLEDGE, SKILLS & ABILITIES:" which includes required and preferred. Also "What qualifications you will need:" includes occasional/intermittent required, 3 years experience required. Then EDUCATION, EXPERIENCE, CERTIFICATE/LICENSE. We could combine into a "Qualifications" section covering education, experience, certifications. And a "Skills" section covering knowledge, skills & abilities (required and preferred). Or we could have "Requirements" for required items and "Preferred Qualifications" but not in list of headings. The allowed headings are: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use Requirements for mandatory items, Qualifications for education/experience/certifications, Skills for knowledge/skills abilities. Let's extract required items: From "KNOWLEDGE, SKILLS & ABILITIES: Required:" list: - Understanding of clinical operations and processes - Understands pertinent accreditation guidelines, such as JCAHO, MQSA, HIPAA, and ACR - Demonstrated ability to establish and build strong relationships across a broad range of personality types - Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing - Demonstrated customer orientation - Excellent leadership and teaching abilities - Demonstrated advanced computer skills - Understanding of reporting tools functionality and capabilities - Must be able to drive to assigned sites to complete work Preferred: - Proficiency in various programming and clinical application reporting tools - Customer service orientation and/or training Then "What qualifications you will need: Occasional/ Intermittent Required 3 years experience Required". This seems like a requirement: occasional/intermittent travel? and 3 years experience required. Then EDUCATION: Bachelor's degree preferred. EXPERIENCE: One to Three years’ experience in clinical application support or related clinical work experience. CERTIFICATE/LICENSE: Possession/Maintenance of specialty clinical licensure is strongly desired. Valid state driver’s license and proof of auto insurance, if applicable. Thus we can structure:

  About the role

  Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

  Responsibilities

  • Serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications.
  • Leads and facilitates the facility's core clinical systems team on clinical IT activities.
  • Provides second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status on user issues.
  • Works with enterprise and division subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and requests.
  • Serves as project leader for facility-based implementations of clinical applications software releases and new products.
  • Provides on-call assistance as needed.
  • Works with the Division EHR Support Team to lead, monitor, and facilitate new module/application testing and implementation for the facility.
  • Facilitates and manages maintenance of facility-specific dictionaries.
  • Provides input to customize base division policies and procedures, training, and best practices for use within the facility.
  • Works with the Division EHR Support Team and facility core team members to develop training materials and deliver hands-on training as needed.
  • Works with the Division EHR Support Team to actively promote and support division standardization, utilization, integration and optimization plans for a broad set of clinical applications.
  • Coordinates facility clinical application reporting requests, assists with defining report requirements, and validates reporting results; may develop clinical application reports as needed.
  • Performs quality audits and tracks metrics related to clinical application use.
  • Participates in meetings as a member of facility clinical leadership.
  • Promotes system security and patient confidentiality and helps ensure compliance.
  • Coordinates the execution and use of tools for audits.
  • Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership.
  Note: Some sentences were concatenated without spaces; we need to split appropriately. We'll try to make sensible items. Now Requirements section: maybe include mandatory items: Must be able to drive to assigned sites, occasional/intermittent required, 3 years experience required, Valid state driver’s license and proof of auto insurance (if applicable). Also maybe "Possession/Maintenance of specialty clinical licensure is strongly desired" is preferred not required. But we can put required items. Let's list: - Occasional/intermittent travel required. - Minimum 3 years of experience required. - Valid state driver’s license and proof of auto insurance (if applicable). - Ability to drive to assigned sites to complete work. Also maybe "Understanding of reporting tools functionality and capabilities" is required skill, but that goes to Skills. Qualifications section: Education: Bachelor's degree preferred. Experience: One to three years’ experience in clinical application support or related clinical work experience. Cert/License: Possession/Maintenance of specialty clinical licensure strongly desired. Skills section: Required knowledge/skills/abilities list plus preferred. Let's extract required skills list: - Understanding of clinical operations and processes - Understands pertinent accreditation guidelines (JCAHO, MQSA, HIPAA, ACR) - Demonstrated ability to establish and build strong relationships across a broad range of personality types - Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing - Demonstrated customer orientation - Excellent leadership and teaching abilities - Demonstrated advanced computer skills - Understanding of reporting tools functionality and capabilities - Must be able to drive to assigned sites to complete work (already in Requirements maybe) Preferred skills: - Proficiency in various programming and clinical application reporting tools - Customer service orientation and/or training We'll put required in Skills
  and maybe note preferred as separate
  with a note? But we can just list all and indicate (Preferred) in parentheses. But instruction: Prefer a few substantive sections over many thin ones. So maybe combine Required and Preferred into one Skills section with sub-bullets? Could just list all and mark. We'll do:

  Skills

  • Understanding of clinical operations and processes
  • Understanding of pertinent accreditation guidelines (JCAHO, MQSA, HIPAA, ACR)
  • Demonstrated ability to establish and build strong relationships across a broad range of personality types
  • Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing
  • Demonstrated customer orientation
  • Excellent leadership and teaching abilities