Jobs · Healthcare · Kansas

EHR Support Analyst II

HCA Healthcare · Overland Park, KS · 1 mo ago
On-siteHealthcare$300/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes job summary and qualifications, responsibilities list, qualifications list, benefits. No explicit "About the role" heading but we can infer. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only if posting has real specific content. We have content for responsibilities (What you will do in the role), qualifications (What qualifications you will need), benefits (Benefits). Also maybe "About the role" could be derived from job summary. The job summary paragraph: "The EHR Support Analyst 2 serves as a key onsite clinical IT resource..." That's about the role. So we can have About the role section with that paragraph. We must not repeat job title as heading. No Job ID. Remove boilerplate: equal opportunity, etc. Also remove "Learn More About Employee Benefits", "Note: Eligibility for benefits may vary by location." maybe keep? It's part of benefits but it's a note; we can keep as part of benefits paragraph? It's not boilerplate? It's a note about eligibility; could keep but it's not substantive? Might be okay to keep. But we can keep benefits description. We must not include Pay or Schedule sections because not mentioned. We must use
  • for any list of duties/requirements/benefits. So responsibilities list: we have many bullet-like sentences separated by semicolons or line breaks. We'll convert each duty into
  • . Similarly qualifications list: knowledge, skills & abilities, education, experience, certificate/license. We'll break into list items. Benefits: list of benefits items. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details from responsibilities, qualifications, benefits. We must not include duplicated lines. Ensure we don't repeat. Let's extract responsibilities from "What you will do in the role:" paragraph. It says: Serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. Leads and facilitates the facility's core clinical systems team on clinical IT activities Provides second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status on user issues. Works with enterprise and division subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and requests Serves as project leader for facility-based implementations of clinical applications software releases and new products Provides on-call assistance as needed. Works with the Division EHR Support Team to lead, monitor, and facilitate new module/application testing and Implementation for the facility Facilitates and manages maintenance of facility-specific dictionaries Provides input to customize base division policies and procedures, training, and best practices for use within the facility Works with the Division EHR Support Team and facility core team members to develop training materials and deliver hands-on training as needed. Works with the Division EHR Support Team to actively promote and support division standardization, utilization, integration and optimization plans for a broad set of clinical applications. Coordinates facility clinical application reporting requests, assists with defining report requirements, and validates reporting results. May develop clinical application reports as needed Performs quality audits and tracks metrics related to clinical application use Participates in meetings as a member of facility clinical leadership Promotes system security and patient confidentiality and helps ensure compliance Coordinates the execution and use of tools for audits Occasional/ Intermittent Travel Required Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership. We need to ensure each is a separate
  • . Some sentences have semicolons; we can split at semicolon? The instruction: use
    • for any list of duties/requirements/benefits. It didn't say we must split semicolon items; but we can keep as one
    • if it's a single duty. However the sentence "Provides second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status on user issues." contains two related duties; could keep as one
    • . It's okay. Now qualifications: "What qualifications you will need:" then sections: KNOWLEDGE, SKILLS & ABILITIES: - Understanding of clinical operations and processes - Understands pertinent accreditation guidelines, such as JCAHO, MQSA, HIPAA, and ACR - Demonstrated ability to establish and build strong relationships across a broad range of personality types - Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing - Demonstrated customer orientation - Excellent leadership and teaching abilities - Demonstrated advanced computer skills - Understanding of reporting tools functionality and capabilities - Must be able to drive to assigned sites to complete work EDUCATION: - Bachelor's degree preferred EXPERIENCE: - One to Three years’ experience in clinical application support or related clinical work experience - OR experience needed (looks like a typo; maybe "OR experience needed"? We'll keep as is: "OR experience needed". Might be unclear but we preserve.) CERTIFICATE/LICENSE: - Licensing or credentials within specific clinical specialty preferred, if available. - Possession/Maintenance of specialty clinical licensure is strongly desired. - Valid state driver’s license and proof of auto insurance, if applicable. We need to put these as list items under a qualifications section. Could group under one
        or separate headings? The instruction: use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have a Qualifications section with

        Qualifications

        and then a
        • for each qualification item. Might be okay to include all. Now Benefits: The paragraph: "Menorah Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:" then list: - Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services - Wellbeing support, including free counseling and referral services - Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence - Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling - Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing - Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Then "Learn More About Employee Benefits" and note about eligibility. We'll keep the list items; we can optionally include the note as a

          after list. Now About the role: we can take the job summary paragraph: "The EHR Support Analyst 2 serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. Primary responsibilities the leadership and facilitation of the facility's core clinical systems team on clinical IT activities, second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and leadership of new module/application testing and implementation for the facility. The EHR Support Analyst 2 facilitates and manages maintenance of facility-specific dictionaries and provides input to and customizes based on division policies and procedures, training, and best practices for use within the facility. This individual works with the Division EHR Support Specialist Team and facility core team members to develop training materials and deliver hands-on training as needed, and to implement division standardization, utilization, integration and optimization plans for clinical applications. An EHR Support Analyst 2 may be dedicated to a specific facility or may operate across a geographic zone and serve multiple facilities." We need to ensure we don't repeat content that appears also in responsibilities. But it's okay; it's summary. Now we must not include boilerplate: equal opportunity, etc. Also remove "We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our EHR Support Analyst IIc opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!" That's application instructions/boilerplate; remove. Also remove "Good people beget good people." quote? That's maybe not boilerplate but could be considered motivational; but it's not a section heading; we could keep as a

          maybe? It's not required; but it's not a list/duty/benefit. It's a quote; could keep as a

          under About the role? Might be considered filler; but it's substantive? It's a quote from founder; not essential. Safer to remove as it's not part of role description. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The quote is not those; but it's not essential. I'd keep it maybe as a

          under About the role? However it's not directly about role. Might be considered filler. I'd remove to be safe. Now produce HTML fragment:

          About the role

          ...summary...

          Responsibilities

          • ...
          • ...

          Qualifications

          • ...
          • ...

          Benefits

          • ...
          • ...

          Note: Eligibility for benefits may vary by location.

          Make sure no extra whitespace? It's fine. Now craft the content precisely. Let's write About the role paragraph: combine the job summary sentences. "The EHR Support Analyst 2 serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. Primary responsibilities include leadership and facilitation of the facility's core clinical systems team on clinical IT activities, providing second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and leading new module/application testing and implementation for the facility. The EHR Support Analyst 2 facilitates and manages maintenance of facility-specific dictionaries and provides input to and customizes based on division policies and procedures, training, and best practices for use within the facility. This individual works with the Division EHR Support Specialist Team and facility core team members to develop training materials and deliver hands-on training as needed, and to implement division standardization, utilization, integration and optimization plans for clinical applications. An EHR Support Analyst 2 may be dedicated to a specific facility or may operate across a geographic zone and serve multiple facilities." Now responsibilities list items as extracted. Let's list them: 1. Serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. 2. Leads and facilitates the facility's core clinical systems team on clinical IT activities 3. Provides second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status on user issues. 4. Works with enterprise and division subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and requests 5. Serves as project leader for facility-based implementations of clinical applications software releases and new products 6. Provides on-call assistance as needed. 7. Works with the Division EHR Support Team to lead, monitor, and facilitate new module/application testing and Implementation for the facility 8. Facilitates and manages maintenance of facility-specific dictionaries 9. Provides input to customize base division policies and procedures, training

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