Educational Program Coordinator

About the role

Pacific Clinics' School-Based Intervention Teams (SBIT) provide tiered behavioral health services across various locations, including school sites, community settings, and via telehealth. Services are delivered within a Multi-Tiered Systems of Support (MTSS) framework, focusing on Positive Behavioral Intervention Supports (PBIS), Wellness Center implementation, Social Emotional Learning, Restorative Practices, and various evidence-based practices to support Community School efforts.

Responsibilities

• Supports behavior specialists and associate educational clinical coordinators to meet performance goals and ensure consistency in service provision expectations (e.g., documentation, program policies & procedures, etc.).
• Provides coaching and leads the clinical team in implementing multi-tiered behavioral services across districts and school sites.
• Delivers direct intervention and necessary coverage for behavior specialists and associate educational clinical coordinators.
• Integrates feedback from the Program Manager/Clinical Program Manager to deliver effective quality services that meet fidelity measures of implementation.
• Utilizes data collection systems to support customer outcomes.
• Models, teaches, reinforces, and implements assessment-based positive behavioral interventions and skill development plans with students, caregivers, educators, and support networks.
• Affirmatively identifies potential conflicts and communicates with the Program Manager/Clinical Program Manager on customer-related services in a timely manner.
• Ensures effective coordination of services for students, caregivers, and educators with other providers, both internal and external, by facilitating the development of nurturing relationships, supporting quality environments, and collaboratively problem-solving barriers.
• Manages time effectively, meeting agency timelines for clinical documentation, compliance trainings, assigned project deadlines, submitting timecards, and responding to phone calls and emails.
• Collaborates with the administrative team, clinical team, and school teams to maintain schedules for customers; ensures service hours are clinically appropriate and within payor expectations.
• Maintains clinical documentation and quality assurance to meet both agency and payor standards, ensuring audit-ready charts and continuous quality improvement.
• Engages in solution-focused communication and helps maintain a positive work environment.
• Uses strong organizational skills to support client outcomes and manage daily tasks.
• Stand-by or quick response to crises.
• Driving to appointments with clients and their families or other key contacts.
• Physical interactions with children of variable ages such as but not limited to games, sports, and other activities.

Qualifications

• Bachelor’s degree in behavioral analysis, psychology, special education, or a related field required.
• At least two (2) years of experience in a behavioral health clinical role.
• Preferred qualifications include a Master’s degree and/or BCBA eligibility, bilingual proficiency, and relevant certifications.