Education & Training Leader

Location: McCalla, AL

Work Arrangements: Monday–Friday with flexibility to support operations during occasional evenings, nights, or weekends, based on operational and business needs.

About the Role

The primary function of this role is to lead and execute Education & Training (E&T) standards across the site. This includes owning and maintaining training materials, managing the skills qualification process, and ensuring training documentation systems remain accurate and compliant. The role is accountable for E&T performance by maintaining the site skills matrix, analyzing and reporting monthly training results, and developing and coaching site E&T functional leaders to drive capability and organizational growth.

Responsibilities

• Own E&T scorecard and monthly results
• Own and maintain E&T skills matrix
• Assess needs to achieve zero loss due to training outages
• Point of contact with corporate for all company E&T initiatives
• Identify E&T standardization, consistency, and implement best practices
• Act as leadership team’s liaison to the teams regarding E&T outages & wins
• Work with operations leaders to identify loss due to lack of training
• Coach and develop E&T Functional Leaders
• Facilitate E&T skill building and meetings on regular cadence
• Facilitate all step-up card revisions, getting approval from Operations, Technical Team, Equipment Owners
• Own, record, and manage Step-up card and qualification process
• Own and facilitate all computer qualification testing and training
• Own master copies of all operator manuals, working closely with Equipment Owners to keep material up to date
• Maintain the Document control system for site
• Maintain personnel training records and reports
• Manage training files in Workday Learning Module
• Support the Development/Execution of training materials for the site
• Administer Mechanical Aptitude Test
• Support and model Operational Excellence work system behaviors
• Preserve Smucker culture
• Utilize team members to successfully drive high-performance work culture with a focus on understanding, prioritizing, eliminating losses, and building and executing effective short- and long-term plans
• Effectively communicate expectations, provide timely feedback, and manage performance of team
• Develop team members to successfully perform current and future roles
• Workday Learning Partner

Requirements

• A bachelor’s degree is required or 5 years of experience building and leading education and training systems in a manufacturing environment.
• Minimum of 2 years of manufacturing operational experience or food manufacturing preferred.
• Minimum of 2 years of experience leading, supervising, or managing others preferred.

Skills

• Ability to work under limited supervision while managing multiple priorities and projects
• Strong organizational skills
• Experience facilitating meetings and presentation skills
• Demonstrates strong computer skills (Microsoft Word, Excel, PowerPoint, etc.)
• Ability to lead team to execute plans and achieve results
• Can lead, coach, and develop others
• Strong leadership skills
• Project management skills
• Problem-solving skills
• Strong interpersonal skills
• Strong written and verbal communication skills
• Willingness to work a flexible schedule that most effectively supports the organization
• Ability to work off-shifts or weekends as needed

About Us

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.