Education Specialist

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties And Responsibilities

• Participate in implementation of quality management systems
• Making monitoring process begins in July to June of every year
• Participate in all Child Safety reviews per year
• Perform any other activities as needed by the CNHC
• Participate in specialized service provider program monitoring as needed
• Implement and maintain Quality Improvement systems to:
• Review existing policies and procedures to ensure consistency and compliance with Federal, State, Region and Local laws/mandates/policies/procedures as well as the agency’s SOCM
• Maintain electronic/hard copy files of all approved policies and procedures relating to assigned program areas
• Stay current with Federal and State Laws, rules and best practices
• Training
• Participate in all certification / training necessary for the fulfillment of job responsibilities
• Attend at least one approved conference annually
• Assure that best practices are being implemented
• Identify SOC training needs and resources
• Cookordinate training with Training Specialist Technical Assistance
• Identify technical assistance needs
• Provide technical assistance on federal and state laws, rules, and programmatic and procedural issues
• Provide programmatic expertise in efforts to locate missing children, descriptive narratives, agencies and resources available, prevention initiatives, recovery interview techniques
• Team Meetings
• Participate in Case Management Organization Team Meetings and others relevant to area of expertise
• Provide performance report and assessment of improvement initiatives
• Role of the Education Specialist when conducting staffings of any type
• Whenever possible, review relevant case information in advance to gain knowledge of the most current issues (Clerk of Court, FSFN, ASK etc.)
• Maintain a professional demeanor at all times
• Maintain neutrality without alliance to any of the parties
• Engage all attendees’ participation in the meeting by requesting their perspective on the matters being discussed
• Listen objectively and consider all opinions provided
• Ability to deescalate and maintain professional interactions in staffings
• Be flexible and balance the need for participation with the need to keep things running efficiently and within the allotted timeframe
• Recommendations / plans that are developed must be aligned with statute, code, policy and require either consensus by all participating attendees or approval by the court
• Other duties may be assigned as special projects may be requested

Working Hours

• Children’s Network of Hillsborough’s standard business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday.
• This position is an in-office based position that averages 40 hours per week.
• Work hours may vary outside of these standard hours, including evenings and weekends, as needed to meet operational demands.
• All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.

Travel

• Travel within and outside of Hillsborough County is required.

Training

• All employees are required to complete fifteen (15) hours of training annually, which may be completed online or in a classroom setting.
• Employees who hold a credential or license relevant to their position must ensure that all training and continuing education requirements are met to maintain their credential or licensure.

Supervisory Responsibilities

• This position does not have supervisory responsibilities.