Education Recruiter

About the role

Cross Country is a market-leading, tech-enabled workforce solutions and advisory firm with over four decades of experience helping organizations solve complex labor and operational challenges. Recognized as a Top Place to Work by U.S. News & World Report and a Most Loved Workplace by Newsweek, Cross Country is committed to quality and excellence. The company was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.

The Recruiter is responsible for managing the end-to-end recruitment process, from sourcing candidates to placing them in appropriate roles, ensuring a smooth and efficient process for both candidates and clients. They build relationships with candidates, generate referrals, and prospect new candidates through independent recruiting strategies while meeting company metrics and KPIs.

Responsibilities

• Develop and implement innovative sourcing strategies (e.g., social media, job boards, networking, referrals) to attract top talent.
• Build and maintain a strong candidate pipeline by utilizing platforms like LinkedIn, Indeed, niche job boards, and targeted outreach.
• Regularly review open job orders and proactively source candidates for immediate and future staffing needs.
• Leverage creative techniques to expand candidate pools and maintain a steady flow of qualified candidates.
• Review resumes and applications, conducting phone, video, and in-person interviews to assess qualifications and cultural fit.
• Evaluate skills, experience, and behavioral traits to identify top candidates for client roles.
• Prepare and submit candidate profiles to hiring managers and clients, facilitating interview schedules and feedback sessions.
• Convert recruits to working candidates by collaborating with internal teams and clients to place new hires effectively.
• Build and nurture strong, long-term relationships with candidates, ensuring a positive experience throughout the hiring process.
• Communicate effectively with candidates and clients to resolve concerns, negotiate job offers, and ensure alignment on expectations.
• Maintain regular contact with placed candidates to track performance and ensure client satisfaction.
• Provide guidance to clients on staffing trends, candidate availability, and industry best practices.
• Extend job offers to selected candidates, negotiate compensation packages, and manage the offer acceptance process.
• Coordinate with hiring managers and HR to finalize compensation, benefits, and other employment terms.
• Ensure all pre-employment checks (background, references, etc.) are completed before candidates are placed.
• Manage the onboarding process for new hires, ensuring a smooth transition into the company.
• Track and report on key recruitment metrics (e.g., time-to-fill, cost-per-hire, source of hire).
• Maintain accurate records in the applicant tracking system (ATS) to document candidate interactions and placements.
• Consistently achieve performance targets, including number of candidate profiles, interviews, hires, and placement goals.
• Provide regular updates to internal teams and clients regarding recruitment progress and challenges.
• Work closely with hiring managers and account managers to understand staffing needs and job requirements.
• Offer strategic recommendations to clients on workforce planning, hiring practices, and improving employee retention.
• Promote the company’s employer brand through recruitment marketing, job postings, and social media outreach.
• Represent the company at job fairs, networking events, trade shows, and other recruitment activities.
• Assist in developing and placing advertisements in journals, job boards, and direct mail to attract diverse talent.
• Negotiate pay rates with field staff to ensure margin goals are met while remaining competitive.
• Ensure candidate files are complete and compliant with company and client credentialing requirements.
• Continuously evaluate the effectiveness of recruitment strategies and sourcing methods.
• Actively participate in staffing meetings, training sessions, and company-sponsored events to stay updated on industry trends.
• Provide feedback and recommendations to management for improving recruitment and staffing processes.
• Perform all other duties as assigned.

Requirements

• Minimum of 1 year of experience in full-cycle recruiting from sourcing to candidate placement, preferably in healthcare or education.
• Proven ability to work in fast-paced environments with high-volume recruitment needs, preferably in staffing agencies or large-scale recruiting.
• Experience with both temporary/contract and permanent placements is preferred.
• Excellent negotiation and sales skills.
• Professional phone etiquette and strong presentation skills.
• Strong ability to build and manage candidate relationships, including pre/post-assignment engagement.
• Strong organizational skills with the ability to manage multiple job orders and meet deadlines.
• Ability to independently establish, place, and manage candidates on assignment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Experience with Google Drive (Docs, Sheets, Forms) preferred.
• Familiarity with recruitment tools, applicant tracking systems (ATS), and candidate management platforms.
• Experience with professional networking platforms such as LinkedIn Recruiter.
• Strong communication skills, with the ability to engage effectively with candidates and clients.

Preferred Skills & Competencies

• Experience in sales, business development, or client management within a staffing or recruitment environment.
• Ability to understand and prioritize client staffing needs, delivering effective talent solutions.
• Strong ability to identify, screen, and place top talent across a variety of roles and industries.
• Skilled in negotiating job offers, including salary, benefits, and other terms, while maintaining margin goals.
• Strong interpersonal and communication skills, with the ability to engage effectively at all levels.
• Excellent time management skills, with the ability to prioritize tasks and meet deadlines in a high-volume environment.
• Strong problem-solving and analytical skills, with a proactive approach to overcoming challenges.
• Ability to work independently with minimal supervision while collaborating effectively as part of a team.
• Results-oriented and self-motivated, with a drive to meet or exceed recruitment and placement targets.
• High level of confidentiality and discretion when handling sensitive information.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; or equivalent combination of education and experience.

Company equipment (laptop, monitor, keyboard, mouse, headset) will be provided for use during employment.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Voluntary Insurance
• 401(k) plan
• Tuition Assistance
• Pet Insurance
• Wellness program through Burnalong, offering a robust online platform of classes and local gym access