Education Department Secretary - Flagstaff, AZ

Responsibilities

• Prepares reports for management and/or clinical teams as requested.
• Provides confidential administrative support to management and/or clinical teams as needed.
• Gathers, revises, and enters data utilizing department required statistics/units/other.
• Maintains or supports current document control file.
• Processes time edits to the established guidelines.
• Contacts and works with external vendors.
• Schedules and bills as required.

Operations

• Meets and greets all customers using customer service guidelines in person and/or on the telephone.
• Answers, evaluates, and prioritizes incoming administrative line telephone calls.
• Retrieves information from various computerized resources to respond to queries and answer questions.
• Performs searches and answers and/or relays questions from inquiring customers.
• Keeps current department standards/communications boards.

Compliance/Safety

• Reports any safety-related incidents in a timely fashion through the Midas/RDE tool.
• Attends all safety-related training programs.
• Performs work in a safe manner.
• Monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
• Stays current and complies with state and federal regulations/statutes and company policies.
• Ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
• Completes all company mandatory modules and required job-specific training in the specified time frame.

Qualifications

• High School Diploma or GED.
• Associate's Degree preferred.
• Fingerprint Clearance Card application number required upon hire.
• Fingerprint Clearance Card required within 90 days of hire.
• Clerical, secretarial, receptionist experience preferred.
• Excellent verbal and written communication and problem solving skills preferred.
• Customer Service preferred.
• Microsoft Windows workstation environments and MS Office products experience (i.e., MS Word, MS Excel, Outlook, etc.) preferred.