Education Coordinator (Spanish)

About the role

The Educational Coordinator is integral to the success of Tutor Me Education by implementing and coordinating tutoring programs for hundreds of students, tracking student progress, and providing quality customer service to families.

Responsibilities

• Ensure the effective delivery of outstanding Special Education academic services to students and their families
• Manage class schedules in order to effectively staff sessions and meet company efficiency and usage targets
• Monitor student academic progress on both individual and groupwide scale
• Conduct conferences with stakeholders to review progress, adjust academic plans, and renew enrollments
• Foster an environment of open communication with students and parents to ensure positive and effective conflict resolution
• Handle other tasks as-needed to ensure high-quality services are delivered
• Actively support and oversee Tutor Me Education Regional Operations through timely submission of reports, diligent note-taking, and efficient task prioritization
• Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and logging detailed notes of communications with schools, tutors, and staff
• Ensure time management in compliance with company and regulatory requirements
• Help ensure flawless execution of programs and initiatives

Requirements

• You have a Bachelor’s Degree and 2-3 years’ progressive career growth
• You have experience working in a virtual operations, especially with large teams
• You are proficient in Microsoft Office and Google applications
• You have a history of maintaining organized records, well-documented and prompt communications, and diligent notes
• You are organized, effective, and efficient in time management, planning, and prioritization
• You have the ability to organize and manage multiple responsibilities with concise records of completed tasks
• You have the ability to prioritize and focus on key objectives, which may change from month to month depending on school year cycle
• You can work autonomously and independently without extensive oversight while tracking and completing both short- and long-term projects
• You have the ability to communicate effectively in virtual and in-person environments
• You have a professional and approachable demeanor to allow for school rapport-building
• You enjoy building relationships with stakeholders of all types
• You are able to adapt approach and demeanor to fit the situational context and handle ambiguity
• You are able to acquire new skills as required, and take direction and feedback in a professional and constructive manner in order to focus on continuous improvement
• You are comfortable working in an environment focused on continuous learning and ongoing cycles of improvement
• You are dedicated to meeting the expectations and requirements of internal and external customers in the ever-changing landscape that is post-pandemic education services

Benefits

Paid Time Off (PTO), Performance Bonus