Education and Training Instructor

About the role

Families Forward, a member of The Fedcap Group, is seeking a mission-driven individual to join our team as an Education and Training Instructor. This role is crucial in providing training and instruction to individuals seeking to overcome barriers and achieve employment-focused goals.

Responsibilities

• Delivers workshops and training, and individual sessions with participants as needed, to assist them in improving their well-being and assisting Career Advisors with producing tailored work-focused action plans.
• Conducts workshops on topics such as career development, The Power of Possible, stress management, conflict resolution, communication skills, digital literacy skills, English language skills, parenting skills, and others.
• Conducts staff training during the initial onboarding phase and delivers continued professional development throughout the year.
• Mets with participants 1:1 to discuss and explore options for further education and training.
• Maintains Participant records in FedcapCARES to ensure the Participant journey is documented in accordance with contractual requirements and quality standards.
• Mets personal performance targets, KPIs and all quality and compliance measures by delivering high quality employability provision to participants, both remotely and face to face.
• Ensures appropriate digital technologies are utilized in an environment that supports privacy and confidentiality of attendees.
• Assists participants and staff in using technology, including working with them in the business networking centers.
• Plans and assists in development of content and materials needed for each workshop by conducting research of best practices for working with adult learners.
• Assigns activities and learning assignments to participants and tracks progress and completion.
• Attends evaluation and training team meetings weekly and gives feedback to the team on which participants are ready to work, and any other relevant information pertinent to participant obtaining employment.
• Evaluates credentials attained in other countries and assesses their alignment with US/local employment and educational requirements.
• Promotes Fedcap Inc. positively at every opportunity with participants, coworkers, and external stakeholders, understanding and articulating the full services and benefits we offer to customers.

Qualifications

• Bachelor’s degree in Adult Education, vocational rehabilitation, life skills coaching, human services, or related field and/or equivalent work experience.
• Two years of adult teaching experience, workshop facilitation or workforce development coaching.
• Or an equivalent combination of related education and experience.
• Experience working with public assistance recipients, homeless, formally incarcerated, individuals with disabilities and/or those affected by the challenges associated with poverty is a plus.