Education and Talent Development Practice Area Leader

What You'll Own

• Mortgage Bankers Association public courses
• Education and executive alignment workshops
• Speaking engagements
• Development coaching
• Immersive and applied learning
• Online learning and educational series
• Educational merchandise
• Workforce and talent development
• Product- and domain-specific training

How You Win

• Be the best
• Set the standard for AI education in mortgage
• Ship
• Move from idea to in-market faster than anyone expects, and faster than anyone can copy
• Deliver what clients desperately need

What You'll Do

• Build the business
• Own strategy, pricing, revenue, and margin for the education and talent portfolio
• Hit your targets
• Deliver the MBA partnership
• Scale our reach
• Put AI education in front of thousands of mortgage practitioners through online series, workshops, coaching, and applied learning
• Build the bench
• Recruit, develop, and lead instructors and coaches — including the AI Futures program
• Collaborate to win
• Partner across AI Services, AI Products (Phoenix Burst), Human Futures, Operations, Brand and Marketing, and Events so education accelerates adoption — and adoption feeds the next thing we teach
• Represent PhoenixTeam on stage and with clients as a credible authority on AI in mortgage
• Stay current
• Keep content ahead of a fast-moving AI and regulatory landscape

How We'll Measure Success

• Revenue and margin growth against target
• Practioners educated, certified, and changed — at scale
• Client outcomes, renewals, and expansion
• Speed from idea to in-market offering
• Cross-division wins: education that visibly drives Services and Products outcomes

Who You Are

• You care about people and about doing work that matters in an AI-everywhere world
• You're a builder and a finisher
• You lead with generosity — you share credit, lift the team, and connect the dots across the organization
• You're relentlessly current and relentlessly useful