Editorial Operations Manager

Key Responsibilities

• Own and continuously improve end-to-end editorial workflows across: Daily journalism, event coverage, video and podcast production, newsletter publishing, rankings and awards programs, social content distribution, research and intelligence products.
• Design scalable systems that increase efficiency while maintaining editorial quality and governance.
• Identify operational bottlenecks and implement solutions that improve speed, consistency and collaboration.
• Develop repeatable processes that support growth across multiple content channels and business units.
• Establish operational standards, documentation and best practices across editorial teams.
• AI Workflow Management & Automation
• Design, implement and manage AI-assisted editorial workflows across the organization.
• Evaluate and deploy tools that improve productivity, content creation and operational efficiency.
• Build and optimize workflows including: transcript-to-article generation, AI-assisted research and briefing, event content atomization, content summarization and clipping, newsletter drafting support, metadata enrichment, tagging and taxonomy management, workflow automation between editorial systems.
• Develop governance frameworks that ensure responsible, transparent and effective use of AI technologies.
• Monitor workflow performance and identify opportunities for further automation and optimization.
• Act as a subject matter expert on emerging AI applications for media and publishing.
• Content Asset, Transcript & Knowledge Management
• Create and manage a centralized editorial knowledge infrastructure that supports content creation, discovery and reuse.
• Develop systems for organizing and maintaining: interview transcripts, event recordings, panel discussions, podcast assets, video footage, awards and judging materials, research interviews, commercial and client-related content resources.
• Ensure content assets are properly tagged, categorized and maintained according to organizational standards.
• Collaborate with technology and product teams to improve discoverability and knowledge-sharing capabilities.
• Editorial Technology & Product Collaboration
• Serve as the primary operational partner between editorial, product and engineering teams.
• Help define requirements for editorial tools, publishing systems and workflow enhancements.
• Participate in testing, implementation and adoption of new technologies and platform improvements.
• Drive integration between content management systems, AI tools, analytics platforms and workflow applications.
• Advocate for editorial needs within broader technology and product initiatives.
• Data, Governance & Operational Excellence
• Establish and maintain editorial data standards, workflows and governance frameworks.
• Monitor operational performance and identify opportunities to improve productivity and content output.
• Develop dashboards, reporting systems and workflow metrics to support decision-making.
• Ensure compliance with editorial standards, content governance policies and organizational requirements.
• Support documentation, training and adoption of new systems and processes.
• Cross-Platform Content Operations
• Build systems that maximize content reuse, audience reach and operational efficiency.
• Support content lifecycle management from creation through distribution, optimization and archival.

Requirements

• 4-8 years of experience in editorial operations, content operations, media operations, workflow management, product operations or related roles.
• Experience designing and improving operational workflows in media, publishing, technology or content-focused organizations.
• Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously.
• Experience working cross-functionally with editorial, technology, product and business stakeholders.
• Excellent communication and stakeholder management skills.
• Strong analytical mindset with experience using data to improve processes and decision-making.
• Proven ability to drive change and operational transformation.

PREFERRED EXPERIENCE

• Experience with AI-assisted content workflows and automation platforms.
• Familiarity with CMS platforms, editorial systems and content operations tools.
• Experience with knowledge management, taxonomy or metadata systems.
• Understanding of APIs, workflow automation tools and content infrastructure.
• Experience working in digital publishing, media, events, marketing or information services organizations.
• Knowledge of audience development, content analytics and multi-platform publishing environments.