Jobs · Management · North Carolina

Edison Craft Ales & Kitchen | Restaurant Manager

Omni Hotels & Resorts · Asheville, NC · 4 mo ago
ManagementFull-time

About the role

The Manager position is responsible for ensuring proper training and supervision of all personnel. The Manager delivers prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. The Manager is responsible for delivering 4 diamond service in the Restaurant.

Responsibilities

  • Aid in overall supervision of the department as outlined in manager's job description.
  • Assist in managing the bar area.
  • Complete environmental checklists for dining rooms.
  • Spot-check liquor par levels and order daily supplies.
  • Hold pre-meal meetings and monthly department meetings.
  • Follow up on established training steps.
  • Handle guest comments and complaints and ensure guest satisfaction.
  • Communicate with guests and receive feedback.
  • Stay on the floor during peak hours.
  • Observe, teach, and correct staff's service.
  • Examine food preparation and beverage presentation.
  • Maintain the condition of dining room, lobby lounge, morsels, mini bar, and room service.
  • Assist the manager in scheduling, completing weekly payroll, and forecasting both weekly and monthly.
  • Participate in interviewing new employees as needed.
  • Prepare maintenance requests and follow-up.
  • Monitor food and liquor requisitions and food waste.
  • Check bar controls, shot glass use, red lining, and bottles totally empty daily.

Qualifications

  • One year of experience in Food and Beverage Supervision or Management role preferred.
  • Must have the ability to manage deadlines.
  • Understanding of Food and Beverage financials including cost and par controls is preferred.
  • General knowledge of Microsoft Word, Excel, and PowerPoint.
  • Strong attention to detail and strong customer service skills required.
  • Flexible schedule including weekends and holidays.
  • Familiarity with and adherence to all liquor liability laws.
  • Knowledge of emergency procedures and ability to prevent accidents.
  • TIPS Certification required.

Benefits

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is The Law poster is available using the following link: [EEOC is the Law Poster](#).

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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