EDI Technical Analyst - Hybrid

Purpose of the Job

Develops technical documentation, designs, analyzes, tests, provides end user support and training for new applications and data structures; and provides post-implementation review for systems and reporting to support customers and management.

Required Qualifications

• Required Work Experience:
  • 1 year of college-level coursework in system requirements design and interpretation and/or support of production systems (Level 1)
  • 3 years of experience in computer technology and/or information systems (Level 2 – 4)
  • 2 years of experience in data analysis, data management and integration, extracting and analysis reporting. (Level 2-4)
  • 2 years of EDI experience (Level 1)
• Required Education:
  • High-School Diploma or GED in general field of study (All Levels)
• Required Licenses:
  • N/A
• Required Certifications:
  • N/A

Preferred Qualifications

• Preferred Work Experience:
  • 2 years of experience in computer technology and/or information systems (Level 1 -2)
  • 2 years of experience working in healthcare-related systems as a business / systems analyst or programmer (All Lev)
  • 2 years of experience with 27X, 834, 835 and 837.
  • 2 years of experience in data analysis, management, integration and reporting (Levels 3 – 4)
  • 3 years of experience working in corporate enterprise-level systems as a business or systems analyst or programmer (Levels 3 - 4)
• Preferred Education:
  • Bachelor’s Degree in Computer Science, Information Systems, Business, or related field (All Levels)
• Preferred Licenses:
  • N/A

Essential Job Functions And Responsibilities

Level 1

• Track and resolve basic or routine processing problems, coordinating with all areas.
• Research, analyze, track and resolve basic production problems.
• Develop business objectives, processing requirements, and technical specifications.
• Analyze files and map data from one system to another.
• Write SQL queries needed for production support.
• Ability to query Splunk and App insight for logging results.

Level 2

• Research, analyze, track and resolve moderately complex production problems.
• Work with IT Infrastructure team to develop and implement effective production monitoring.
• Ensure the department leverages internal tools and applications effectively.
• Build, support, and maintain moderately complex processes, programs, and data.
• Create moderately complex ad-hoc reports for internal usage and external usage.
• Create project plans, time estimates and project schedules based on prioritization and business requirements.

Level 3

• Complete tech discovery with enough detail for development teams.
• Create Dashboards for monitoring transactions or performance on pieces of a transaction for the overall health of our process.
• Research, analyze, track and resolve high complex production problems.
• Work with IT Infrastructure team to develop and implement effective production monitoring.
• Ensure the department leverages internal tools and applications effectively.
• Build, support, and maintain complex processes, programs, and data.
• Create complex ad-hoc reports for internal usage and external usage.
• Create programs, time estimates and project schedules based on prioritization and business requirements.

Level 4

• Facilitate and/or create new procedures and processes that support advancing technologies or capabilities.
• Research, analyze, track and resolve complex production problems.
• Build, support, and maintain complex processes, programs, and data.
• Evaluate high-level project information and assess project components to forecast work effort required.
• Provide peer-level review and mentoring to levels 1 – 3.
• Participate and/or lead complex technical projects.
• Create complex ad-hoc reports for internal usage and external usage.
• Act as a subject matter expert in two or more of areas as assigned: BI Production Reporting, Application Architecture, Application Architecture and Support, Training Lead.

Required Competencies

• Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones.
• Intermediate PC proficiency.
• Intermediate proficiency in spreadsheet, database, flow charting, and word processing software.
• Intermediate knowledge of data mapping techniques and data analysis software.
• Intermediate knowledge of computer operating systems.
• Intermediate knowledge of Microsoft Applications and Suites, Windows Server, and Microsoft SQL databases.

Professional Competencies

• Strong analytical skills to support independent and effective decisions.
• Ability to rapidly pick up new technologies.
• Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.
• Perseverance in the face of resistance or setbacks.
• Effective interpersonal skills and ability to maintain positive working relationship with others.
• Versatility in verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Systems research and analysis.
• Ability to write and present business intelligence documentation.
• Demonstrate the ability to stay current on global threats and vulnerabilities.
• Experience working with and managing third parties.
• Knowledge of business requirements development and user acceptance testing.
• Maintain confidentiality and privacy.
• Understanding of data governance best practices and data quality improvement principles.

Leadership Experience And Competencies

• Facilitate and resolve customer requests and inquiries for all levels of management within the Corporation.