EDI Manager

Responsibilities

• Manage EDI integration, validating proper setup and use.
• Take ownership of EDI service level agreements with backlog, delivery, response time, testing, and system availability targets.
• Troubleshoot and problem-solve with customers, carriers, and internal teams to resolve challenges and escalations.
• Lead team meetings and report on project updates, current issues, and delivery times.
• Identify and implement process and tool enhancements to improve team delivery.
• Analyze and develop EDI integrations through Cleo.
• Create rulesets and mapping documents.
• Monitor errors and track process flows through Cleo Integration Studio.
• Serve as an escalation point for EDI production support tickets.
• Stay updated with EDI standards, industry trends, and emerging technologies and propose new and innovative solutions to improve EDI processes and capabilities.

Requirements

• Bachelor’s degree in Computer Science or related field
• 5+ years of experience with EDI data and project management
• 3 – 5 years of experience with CIC (Cleo Integration Cloud)
• Working knowledge MS SQL
• Analytical and problem-solving skills
• Strong interpersonal skills and able to interpret IT terminology to end users
• Able to work on a team and independently with strong time management
• Excellent communication skills
• Experience with Epay, SaaS Transportation, and OTM (Oracle Transportation Management)

Qualifications

• Focused on customer service and competitive mentality
• Experience in a third-party logistics (3PL) environment
• Knowledgeable about transportation management systems

Skills

• EDI data management
• CIC (Cleo Integration Cloud)
• MS SQL
• Project management
• Interpersonal communication
• Teamwork and leadership
• Problem-solving

Benefits

• Medical/Dental/Vision/Life insurance
• Paid holidays, vacation, and sick time
• 401K with company match
• Competitive compensation
• Opportunity for internal career advancement

Pay

Competitive compensation

Schedule

N/A