EDI Lead

Duties, Tasks, And Responsibilities

• Manage and support EDI integrations using IBM Sterling Integrator, including data mapping, mailbox setup, and communication protocols
• Coordinate onboarding of new trading partners and enhancements to existing integrations
• Support key EDI transaction sets including Purchase Orders (PO), Purchase Order Changes (POC), Advance Ship Notices (ASN), and Invoices (INV)
• Obtain, review, and manage EDI implementation guides with trading partners
• Avoid inaccuracies and timely exchanges of EDI transactions with its partners
• Leverage SAP knowledge, including IDocs, user exits, and enhancements, to support complex business scenarios
• Provide hands-on support while guiding best practices across the team
• Monitor EDI and SAP integration processes, including IDoc processing and failures
• Troubleshoot issues, perform root cause analysis, and escalate to SAP functional teams or business stakeholders as needed
• Manage and resolve helpdesk tickets related to EDI and integration issues
• Provide ongoing system health monitoring and proactive issue resolution
• Coordinate and participate in the preparation and execution of end-to-end testing and validation plans
• Ensure successful partner certification and internal sign-off for new or enhanced integrations
• Partner with business users, trading partners, and IT teams to understand requirements and define EDI mapping and communication needs
• Provide regular status updates to management on EDI performance, onboarding progress, and issue resolution
• Act as a liaison between external partners and internal teams
• Identify inefficiencies in current EDI and business processes and recommend automation or optimization opportunities
• Drive continuous improvement initiatives to enhance reliability, scalability, and performance of integrations
• Support documentation and standardization aligned with methodologies

Skills, Knowledge And Abilities

• Bachelor’s degree preferred with 3-4 years' experience with EDI systems
• Expertise in data mapping
• Strong written, verbal, and interpersonal skills
• Solid understanding of EDI standards ANSI-X12 & EDIFACT
• Support Sterling B2B Integrator software
• Experience with Sterling B2B Integrator Mapper, VANs, ISPs, and Internet security packages
• Recommended skills are XML, Sterling B2B Integrator Admin, Sterling B2B BPO Language
• Excellent problem-solving skills, ability to identify problems, present, develop, and execute solutions
• Strong interpersonal skills; ability to relate to and interact with other people in a friendly, professional manner
• Must be able to manage multiple projects and staff

About The Role

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

Company Information

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

• Helping every client make the best hiring decisions possible
• Matching professionals with the right IT jobs and career opportunities

AI-Assisted Interview Experience

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca. These AI hiring tools help us:

• Conduct recorded video interviews
• Transcribe interviews
• Summarize candidate responses
• Generate job-related insights
• Streamline communication and scheduling

Please note that:

• The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.
• The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.