EDI/ERA Enrollment Specialist: I

Employment Type: Contract to Perm • Location: Remote, working EST hours

About the role

This role is responsible for managing Electronic Data Interchange (EDI) and Electronic Remittance Advice (ERA) enrollments. The specialist will handle payer follow-ups, track agreements, resolve issues, and provide basic user and work group support within the Waystar platform.

Responsibilities

• Manage EDI, ERA, and Electronic Funds Transfer (EFT) enrollment processes.
• Conduct follow-ups with payers regarding enrollment status.
• Track and maintain enrollment agreements.
• Resolve issues related to enrollments and system workflows.
• Handle support denials and input workflows within Waystar.
• Provide basic user and work group support for the Waystar system.

Requirements

• High school diploma or equivalent.
• Proven experience in claims and remit enrollment.
• Direct experience with EDI and EFT enrollment procedures.
• Proficiency in Microsoft Excel.
• Strong experience with the Waystar platform, particularly in dealing with support denials and workflows.

Preferred Qualifications

• Experience with Waystar work group setup and monitoring.
• Experience working rejections and denials within Waystar.
• Familiarity with other clearinghouse platforms, such as Availity.

Pay

$23.00 per hour

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program.
• Access to certification prep, technical and leadership courses, books, and seminars after 6+ months of tenure.
• Certification discounts and association perks (e.g., CompTIA, IIBA).
• Dedicated customer service team and certified Career Coach.