ED Technician - 11p-7:30a

About the role

Location: CHA Everett Hospital. Category: Medical Assistant. Department: Emergency Department EH. Job Type: PT20Plus HPW. Union: SEIU 1199. CHA provides 24-hour emergency care at our Cambridge and Everett Hospitals, one of the busiest emergency services in Massachusetts with approximately 100,000 combined annual visits and recognized nationally as one of the most efficient emergency services. Highlights include a state-of-the-art patient triage and tracking system, a streamlined admission process, rapid assessment protocol, a BIDMC tele‑stroke program, and an integrated Psychiatric Emergency Services at Cambridge Hospital.

Responsibilities

• Ability to work in a fast‑paced Emergency Department
• Answer phones
• Perform order entry
• Perform phlebotomy (required)
• Conduct point of care testing
• Work under the direction of a registered nurse
• Exhibit excellent customer relations skills with patients, visitors, physicians, and co‑workers
• Understand and integrate into patient care the needs of specific ages regarding growth and development
• Organize daily work, prioritize, and make decisions concerning care to meet the needs of individuals and groups of patients
• Assist in the care and safety of all patients, including behavioral health patients
• Adhere to and administer treatment according to Cambridge Health Alliance policies and procedures

Requirements

• High school diploma or equivalent required
• Certificate of completion of a certified nursing assistant program in Massachusetts, or a medical assistant diploma
• Nursing student who has completed a clinical rotation and/or EMT certification also considered
• Emergency room experience highly preferred
• Current American Heart Association Basic Life Support (BLS) for Healthcare Providers certification required
• One year of phlebotomy preferred
• Successful completion of a job‑specific physical agility