ED Tech (TRH)

Patient Reception

Represents the hospital in a compassionate and caring manner as an integral member of the health care team.
Smiles and greets all customers who present for care, treatment, and direction.
Answers telephone in a courteous manner.
Keeps in contact with the patients who are waiting for care in conjunction with the triage nurse.
Acts as a liaison between patient/family and physicians/staff.

Patient Care/Safety

Reports all unusual occurrences including hazardous or life-threatening situations to triage nurse of appropriate care giver.
Promotes safety and security measures by using de-escalation techniques with disruptive patient situations.
Requests assistance from security officers as needed.
Communicates complete accurate information in a professional and timely manner to co-workers, physicians, and other disciplines.
Maintains safe environment for patient and self through adherence to safety and infection control.
Anticipates changes in patient condition based on history and presenting symptoms.
Performs splint application, cast cutting, administers enemas and performs wound care as directed.
Takes and records vital signs including temperatures, blood pressure, pulse and respirations; also measures and records standing or bed scale weights.
Collects specimens appropriately.
Performs set up for suturing, pelvic exams, I&D, chest tubes, lumbar puncture, eye irrigation
Performs unit maintenance and stocking of equipment.
Utilizes standard work when cleaning rooms between patients.
Assists nurse/physician with other procedures as directed.

Organizational Responsibilities

Attends and participates in department meetings and is accountable for all information shared.
Completes mandatory education, annual competencies and department specific education within established timeframes.
Completes annual employee health requirements within established timeframes.
Maintains license/certification, registration in good standing throughout fiscal year.
Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.
Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
Adheres to regulatory agency requirements, survey process and compliance.
Complies with established organization and department policies.
Available to work overtime in addition to working additional or other shifts and schedules when required.

Education & Experience

The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age.
EMT certified (First Response, Basic, Advanced, or Paramedic), Certified Nursing Assistant or currently enrolled in a School of Nursing preferred.
Must obtain Basic Cardiac Life Support (BLS/CPR) within 3 months of hire and maintain current certification.
Experience in the Emergency Department or other related healthcare experience preferred.

Knowledge & Skills

Must have good customer service skills.
Must have good organizational skills and ability to multi-task.
Strong team player receives delegation readily and positively.