ED Patient Svcs Representative- UPMC Carlisle, Evening Shift, Weekend Option

Responsibilities

• Reconciliation and maintenance of First Net Emergency Department Tracking Board and Hospital ADT system.
• Accurate registration into hospital ADT and/or clinical system during system downtime with monitoring and reconciliation of every patient for accuracy.
• Central Resource for all ADT registration and problem resolution during evenings, weekends and holidays.
• Confirms insurance eligibility, coordinates third party reimbursement, and supports a seamless billing process.
• Counsels patients regarding insurance coverage and expected financial liability.
• Collects and records patient payments including co-payments, co-insurance, and deductibles on the day of service.
• Provides a warm greeting for all patients.

Requirements

• Completion of High School graduate or equivalent.
• 2 years' experience in a healthcare or 1 year in a medical/billing/fiscal setting or 6 months in a UPMC Patient Access position preferred.
• Medical Terminology, third party health care coverage experience, and strong understanding of managed care regulations are preferred.
• Experience with personal computer based applications, other various office equipment, and proficient typing skills.
• Excellent interpersonal, written and verbal communication skills are required.
• Initiative to work productively with minimal supervision. Able to work well under pressure.

Qualifications

Completion of High School graduate or equivalent.

Skills

• Knowledge of medical terminology.
• Experience with third party health care coverage.
• Understanding of managed care regulations.
• Proficiency with personal computer based applications and office equipment.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to work independently and under pressure.

Benefits

N/A

Pay

N/A

Schedule

N/A