ED & Admitting - Patient Access Associate I - 24hrs

Under general supervision, coordinates and performs a variety of administrative, registration and financial support duties for the unit/department. Utilizes judgment to interpret department policies to resolve routine inquiries/problems. Identifies opportunities for process improvements.

About the role

Works in a fast-paced, high-volume environment alongside multiple disciplines. Handles routine and complex patient registrations, schedules appointments, verifies insurance, processes financial transactions, and ensures patient privacy and confidentiality.

Responsibilities

• Provides general receptionist, secretarial support or Health Unit Coordinator functions.
• Verifies demographic and insurance information at time of arrival, including securing patient financial liability at time of service.
• Registers patients adhering to standard department procedure, generates necessary forms, and obtains patient/parent/legal guardian signature for Assignment/Authorization and consent.
• Makes corrections and updates patient information in ADT systems as necessary.
• Documents thorough, clear, explanatory notes regarding reasons for incomplete information at time of registration and documents insurance verification method along with response.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Reviews and works assigned work queues for registration information to ensure that accounts are accurate at time of visit and or billing.
• Schedules routine appointments either in person or via telephone.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Answers telephone and triage calls for the department, ensures all consent and privacy forms are signed, and works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with DCF to obtain appropriate signatures/legal guardian information.
• Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
• Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
• Works directly with D