Ecommerce Specialist (Amazon Focus)

About the role

We're seeking an Ecommerce Specialist to join our team and drive the success of our Beauty & Personal Care brands across Amazon and other ecommerce channels.

Responsibilities

• Create, update, and maintain Amazon product listings across skincare, hair care, cosmetics, nails, lashes, grooming, and personal care categories.
• Optimize product titles, bullet points, descriptions, backend keywords, attributes, variations, and other catalog information.
• Ensure listings accurately communicate product benefits, ingredients, usage instructions, claims, and key selling points.
• Support new product launches by preparing listing content, product data, images, A+ Content, and launch readiness requirements.
• Monitor listing quality, compliance, search visibility, and conversion performance.
• Develop PDP image briefs that clearly communicate product benefits and beauty-specific selling points.
• Collaborate with creative, brand, product development, and regulatory teams to create high-converting product pages.
• Support storytelling initiatives for hero products, seasonal campaigns, and new launches.
• Ensure all content aligns with brand guidelines and approved claims.
• Create and maintain Amazon A+ Content and Brand Story modules.
• Build and update Amazon Brand Stores to improve product discovery and brand engagement.
• Develop comparison charts, routine-building content, and cross-selling opportunities.
• Monitor Brand Store performance and recommend optimization opportunities.
• Set up and manage Amazon promotions, coupons, deals, and Prime-exclusive offers.
• Coordinate promotional activities with inventory availability and business objectives.
• Analyze promotional performance and identify opportunities for improvement.
• Continuously optimize listings based on keyword trends, customer feedback, reviews, and marketplace best practices.
• Improve discoverability and conversion through content enhancements and SEO optimization.
• Ensure listings contain clear, customer-focused information.
• Identify content gaps and opportunities across product pages.
• Track and analyze sales, traffic, conversion rates, content performance, and promotional results.
• Monitor performance of new launches, hero products, and priority SKUs.
• Prepare monthly performance reports and provide actionable recommendations.
• Support business growth through data-driven insights.
• Monitor inventory levels and product availability across Amazon.
• Help prevent stockouts and support inventory planning efforts.
• Ensure products are launch-ready for promotions, campaigns, and marketplace expansion initiatives.
• Coordinate with operations and supply chain teams as needed.
• Manage Amazon support cases related to listings, catalog issues, compliance requests, and account health matters.
• Assist with documentation requests and issue resolution.
• Support Amazon UK and EU marketplace operations and expansion projects.
• Help maintain healthy marketplace accounts and operational excellence.
• Work closely with ecommerce, brand, creative, advertising, operations, inventory, and product teams.
• Participate in meetings with Amazon account managers and agency partners.
• Contribute to a collaborative and growth-focused team environment.

Qualifications

• Bachelor's degree in Marketing, Business, Ecommerce, Communications, Merchandising, or a related field preferred.
• Minimum 2 years of experience in ecommerce, Amazon marketplace management, digital merchandising, or related ecommerce operations.
• Experience working with Amazon Seller Central and/or Vendor Central.
• Strong understanding of ecommerce product listings, PDP content, catalog management, and marketplace operations.
• Excellent attention to detail and organizational skills.
• Strong written communication skills with the ability to create customer-focused content.
• An analytical mindset with experience reviewing sales, traffic, conversion, and performance metrics.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Preferred Qualifications

• Experience within Beauty & Personal Care, Cosmetics, Skincare, Hair Care, or Consumer Packaged Goods (CPG).
• Familiarity with Amazon A+ Content, Brand Stores, promotions, and account health management.
• Experience with Shopify, Walmart Marketplace, TikTok Shop, or other ecommerce platforms.
• Knowledge of Amazon advertising, DSP, PPC, Brand Registry, or international marketplaces.
• Experience supporting product launches, bundles, or ecommerce merchandising initiatives.