Ecommerce QA Specialist

About the role

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

This is a hybrid position, allowing for a combination of remote work and in-office collaboration. Qualified applicants must live within commuting distance of our Boston, Seattle, or Santa Barbara office locations.

At Sonos, we aspire to grow our Direct to Consumer channel twice as fast as the rest of our business. The Ecommerce team brings that goal to life by working cross-functionally to build a premium education experience that drives conversion and order value. Our team produces web experiences in support of new product introductions, promotions, new merchandising experiences, demand driving programs, always-on optimization, and geo-expansion.

Responsibilities

• Plan and carry out tests in support of new experiences on sonos.com
• Help the Site Production team drill into a broken piece of code or bad configuration using your troubleshooting and diagnostic skills
• Obsess over the details and ensure the finished product meets the initial experience requirements and performs effortlessly across devices and browsers

Qualifications

Basic Qualifications

• You deliver a high degree of accuracy and are detail-oriented
• You have a strong technical aptitude and an insatiable appetite for learning and staying up to date
• You are articulate and concise in written and verbal communication
• You are ambitious and a self-starter
• You are a problem-solver with excellent follow-through
• You have excellent interpersonal and prioritization skills, with some project coordination experience
• You are comfortable working with a team in a dynamic environment

Preferred Qualifications

• Experience with web testing
• Knowledge of HTML, CSS, and Javascript
• Experience testing websites utilizing responsive design
• Knowledge of scrum and agile development frameworks a plus
• Comfortable with Google docs (collaboration), Jira (issue and work tracking), and Confluence (documentation)
• Familiarity with Salesforce Commerce Cloud a plus (self-guided modules are available to the public via Trailhead)

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. If you don’t have 100% of the skills listed, we strongly encourage you to apply if interested.

Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for any US employer, both now and in the future.

Pay

The base pay range for this role based off geographic location is: $79,000 and $98,600. The specific pay offered will depend on the candidate’s geographic location, as well as qualifications and experience. We apply geographic pay differentials based on the cost of labor in the market. Employees in high-cost locations may be compensated at the upper end of the range, while those in medium or low cost markets may be compensated at the lower end of the range.

Benefits

• Medical, Dental, and Vision Insurance
• A 401(k) plan with company matching and immediate vesting
• An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required
• 80 hours of sick time upon hire, refreshed annually
• Up to 12 paid holidays per calendar year
• Sonos offers a generous paid leave program for new parents or to care for a family member with a serious health condition, as well as short- and long-term disability for your own medical condition
• Company-paid Disability, Life, and AD&D Insurance
• Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance
• Mental health benefits to support your holistic well-being
• A generous employee discount program & Sonos Radio HD - on us!