eCommerce Manager
Position Summary
The eCommerce Manager is responsible for driving sustainable revenue growth and market share across all sales channels in a multinational consumer goods organization. Based at our US headquarters in Huntington Beach, CA, this role leads the planning and execution of integrated sales strategies across retail, e-commerce, marketplaces, wholesale, and direct-to-consumer (DTC) channels.
Key Responsibilities
Develop and execute a comprehensive omnichannel sales strategy aligned with regional business objectives
Ensure consistency in pricing architecture, promotions, assortment, and brand positioning across all channels and markets
Partner with regional and international teams to adapt strategies to local market needs while maintaining global standards
Own omnichannel sales targets, forecasts, and KPIs
Drive topline growth and margin optimization through channel mix, pricing, and promotional effectiveness
Analyze performance trends and consumer insights to inform strategic planning and execution
Identify and launch new marketplace and distributor channels
Key Account & Partner Management
Manage relationships with strategic retail partners, distributors, and ecommerce platforms
Lead commercial negotiations, joint business planning, and long-term partnership development
Collaborate with global and regional teams to improve sell-through and digital execution
Cross-Functional & Global Collaboration
Work closely with Marketing, Supply Chain, Finance, Demand Planning, and Operations teams at headquarters and across regions
Align inventory, demand forecasting, and fulfillment strategies to support omnichannel availability
Collaborate with marketing teams on product launches, campaigns, and omnichannel activations
E-commerce & Digital Channel Leadership
Oversee performance of owned ecommerce platforms and third-party marketplaces
Optimize digital shelf presence, content standards, conversion rates, and consumer experience
Monitor emerging ecommerce technologies, platforms, and omnichannel best practices
Develop and maintain omnichannel reporting dashboards and executive-level performance summaries
Use data and insights to drive continuous improvement and strategic recommendations
Present regular performance updates to senior leadership
Qualifications
Education & Experience:
- Bachelor’s degree in Business, Marketing, Supply Chain, or a related field
- 35+ years of progressive sales experience in consumer goods, preferably within a multinational organization
- Demonstrated experience managing omnichannel sales across retail and ecommerce environments
Skills & Competencies:
- Strong strategic, commercial, and analytical capabilities
- Proven ability to manage complex, multimarket sales environments
- Excellent negotiation, communication, and stakeholder management skills
- Experience with CRM, ERP, and sales analytics platforms
- Ability to work effectively in a fast-paced, onsite, headquarters environment
Preferred Qualifications:
- Experience working with global retail partners and international distributors
- Background in DTC, distributor, and marketplace business models
- Familiarity with category management, trade marketing, and global pricing strategies
What We Offer
Competitive salary and performance-based incentive program
Comprehensive benefits package, including health, dental, vision, and retirement plans
Collaborative, performance-driven culture with opportunities for career advancement