eCommerce Content Manager

About the role

Podean is a leading marketplace agency focused on helping brands accelerate growth across various e-commerce platforms. This role involves leading content strategies across multiple clients and marketplaces, serving as a client partner, mentoring junior team members, and collaborating cross-functionally.

Responsibilities

• Lead the development and execution of content and creative strategies across multiple clients, including tier 1 clients and ad hoc audits
• Serve as a true client partner and authority on Amazon best practices, explaining strategies and best practices both externally and internally
• Mentor and coach junior team members, providing guidance, trainings, and support to help them grow and develop their skills
• Manage the day-to-day activities of junior content team members, including assigning projects, monitoring performance, and ensuring quality standards are met
• Collaborate with designers to deliver award-winning creative strategies for clients and internal projects
• Collaborate with the media team and account managers to ensure that all content is aligned with clients' overall advertising and business objectives
• Partner with account managers to create content and SEO strategies that support client's broader goals
• Develop and implement creative strategies to support client goals and drive growth
• Show strong understanding of Amazon creative and content data and analytics, analyzing performance data and tests to continuously optimize content and creative
• Contribute to content thought leadership through agency content, client POV pieces, resources, and case studies
• Serve as an internal subject matter expert and create and own SOPs / process creation, resources, and run team trainings
• Begin to understand Amazon content and creation commercials
• Partner with global counterparts to ensure global consistency and sharing across regions

Requirements

• 4+ years of experience in content marketing, e-commerce content strategy, or digital advertising, with a focus on Amazon or other marketplace content
• Proven leadership experience, managing and mentoring team members while overseeing multiple content projects
• Deep expertise in Amazon content creation, including optimization strategies for titles, bullet points, A+ content, storefronts, and image stacks
• Strong analytical skills, with the ability to interpret content performance data and make data-driven recommendations for optimization
• Project management experience, with a track record of successfully leading multiple content initiatives and meeting deadlines
• Exceptional client-facing communication skills, with the ability to articulate strategy, present recommendations, and manage client expectations
• Experience developing SOPs, training materials, and process improvements to drive efficiency in content workflows
• Collaboration experience across cross-functional teams, including media, account management, and design
• Working knowledge of paid media platforms, including Facebook, Google, TikTok, and YouTube, and their role in content strategy
• High proficiency in project management and collaboration tools (e.g., Asana, Trello, Google Suite, Microsoft Excel, PowerPoint)

Qualifications

• A proactive, strategic mindset with a passion for driving innovation and delivering measurable results

Skills

• Content marketing
• E-commerce content strategy
• Amazon content creation
• Data analysis
• Project management
• Client relationship management
• Collaboration
• Media and advertising

Benefits

• Competitive compensation aligned to experience and market benchmarks
• Global collaboration with experts across regions and time zones
• Career growth and development opportunities
• 5-Year Sabbatical + Travel Stipend after 5-year anniversary
• Positive-energy culture grounded in respect, inclusion, and accountability
• Meaningful impact helping some of the world’s most progressive brands grow

Pay

Competitive compensation aligned to experience and market benchmarks

Schedule

Full-time