Ecommerce Catalog Specialist

About the role

The Ecommerce Catalog Specialist at MJ Holding Company, LLC is responsible for launching, maintaining, and optimizing product listings across retailer e-commerce platforms. This role ensures accurate product content, pricing, inventory, and digital assets while working closely with cross-functional teams to deliver a best-in-class online customer experience.

Responsibilities

• Create and launch new products and product lines on retailer websites.
• Manage large volumes of product data during new retailer or product launches.
• Ensure product images, content, and digital assets meet retailer and company standards.
• Upload, maintain, and correct product information across e-commerce platforms.
• Maintain accurate product images, descriptions, videos, and related assets.
• Troubleshoot listing issues and implement corrective actions.
• Research product, market, and pricing issues to identify root causes and solutions.
• Analyze data to ensure accuracy and improve product performance.
• Document issues, resolutions, and process improvements.
• Support a seamless customer experience by proactively resolving catalog and content issues.
• Partner with Operations, Forecasting, Finance, Technology, Warehouse, and Retail teams.
• Communicate effectively to ensure timely execution of product launches and maintenance tasks.
• Become a subject matter expert on e-commerce platforms, tools, and processes.
• Simplify and optimize workflows to support continuous improvement initiatives.

Qualifications

• Technical Ability: MS Office (Word, Excel, Outlook and PowerPoint).
• Performance Management: A well organized and self-directed individual who is "politically savvy" and a team player.
• Detail-oriented and meticulous.
• Communication Proficiency: Intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent interpersonal communication skills.
• Ethical Conduct: Energetic, forward-thinking, and creative individual with high ethical standards, integrity, and an appropriate professional image.
• Problem Solving/Analysis: Excellent prioritization and time management skills. Problem analysis and problem resolution at both a strategic and functional level.
• Strategic Thinking: Ability to set priorities, establish processes and standards. Decisive individual who possesses a "big picture" perspective and is well versed in systems.
• Passionate for managing projects to conclusion on time. Highly self-motivated; able to operate autonomously or on a team in a dynamic environment.
• Strong fit with the Company’s culture and unwavering commitment to customer (internal/external) satisfaction. Must be comfortable with and open to constant change in a fast-paced environment.
• Positive attitude and a willingness to help others.

Total Rewards

MJ Holding Company provides a competitive compensation package, including annual merit increases and bonus based on company and individual performance. In addition, the company offers comprehensive benefits options including medical, dental, vision coverage, disability insurance, health savings and flexible spending accounts. To help save for the future, all employees are eligible for a 401(k) match of 100% on the first 3% and 50% for the next 2% of your contribution. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, the CALM app, and access to a wellness professional. We offer various types of paid time off including vacation, salary continuance, and country specific holidays. We also prioritize recognizing employee milestones including life events and service anniversaries.