eCommerce Analytics Specialist

About the role

As an eCommerce Analytics Specialist, you will support Cornerstone Brands (Ballard Designs, Frontgate, Grandin Road, Garnet Hill) by analyzing digital and eCommerce experiences across the Cornerstone portfolio. You will help teams better understand customer behavior, business performance, and opportunities to improve the shopping experience. This role reports to the eCommerce Analytics Manager and is remote, though occasional on-site work at our West Chester, OH location may be required.

Candidates must reside in one of the following states: Florida, Georgia, Indiana, Kentucky, Maine, Massachusetts, New Hampshire, North Carolina, Ohio, Pennsylvania, Texas, Vermont, or Virginia.

Responsibilities

• Dig into findings from weekly and monthly reporting to provide actionable insights.
• Explain analytics concepts to teams with varying levels of eCommerce and data fluency.
• Provide follow-up data that may arise from regular reporting.
• Identify areas of opportunity for reporting and uncover insights through data analysis.
• Use additional web vendors outside of Google Analytics for further analysis.
• Assist with ad-hoc reporting and data pulls.
• QA analytics tagging updates during release cycles.
• Handle other responsibilities and activities as assigned.

Requirements

• Bachelor’s Degree in Business, Marketing, Communication, Digital Analytics, or a related field, or an equivalent combination of education and experience.
• 1+ years of experience in digital analytics.
• Ability to translate data into clear business insights.
• Experience with web analytics tools such as Google Analytics, IBM, or Adobe.
• Proficiency in Excel (complex functions), Looker Studio, or Power BI.
• Demonstrated curiosity and a proactive approach to identifying opportunities.
• Ability to build relationships across teams and contribute positively in a cross-functional environment.
• Customer-minded thinking and a focus on improving the end-to-end digital shopping experience using data.

Benefits

• Competitive compensation.
• Paid time off.
• Employee assistance program.
• Parental leave.
• Paid volunteer hours.
• Company discounts.
• Health care benefits starting on day 1 (U.S. market).
• 401(k) retirement plan.
• Tuition reimbursement.