eCom Operations Manager
About Enclave BioActives
We are Enclave BioActives, the company behind Emma Relief, a fast-growing gut health brand in the direct-to-consumer space. Our mission is to create products that genuinely improve people's lives and build brands that customers trust, love, and recommend. Emma Relief has helped countless people improve their gut health and overall well-being, earning a loyal customer base and thousands of positive reviews.
We are not just another supplement company. We are building category-leading brands that challenge industry norms, deliver real results, and create exceptional customer experiences from first click to repeat purchase. We are growing fast, expanding into new channels, launching new opportunities, and investing heavily in the people who will help shape what comes next. And we are just getting started.
The Operations Manager at Enclave BioActives
We are seeking an Operations Manager who excels at the intersection of project strategy, execution, and growth. The ideal candidate will take ownership of various projects, collaborate with cross-functional teams, solve complex challenges, and drive meaningful business results. You will work closely with leadership while partnering across internal teams and external agencies to ensure the projects you oversee progress and succeed.
What You'll Own
Project Ownership - Manage projects and transform them into clear priorities, actionable plans, and measurable outcomes while keeping teams aligned and focused on execution.
Cross-Functional Team Collaboration - Work across departments to ensure projects move forward efficiently and obstacles are removed quickly.
AI & Operational Innovation - Identify opportunities to leverage AI tools and automation across marketing, operations, customer experience, and internal workflows.
Vendor & Partner Management - Build strong relationships with agencies, vendors, and other strategic partners.
You're a Fit If...
At least 8 years of experience in the health, wellness, supplement, or direct-to-consumer eCommerce industry.
Successfully managed projects and large-scale initiatives in fast-growing businesses.
Deep experience with content marketing, SEO, social media, and organic growth strategies.
Built, managed, or scaled creator, influencer, ambassador, or affiliate programs.
Understanding of how AI can be leveraged to improve productivity, decision-making, marketing performance, and operational efficiency.
Ability to influence teams, drive accountability, and move projects forward.
Thriving in fast-moving environments where priorities evolve and execution matters.
Care more about results than job titles.
Why This Role Rocks
Real Project Ownership - You'll have a direct impact on the growth, performance, and success of our projects. Your decisions won't sit in a slide deck—they'll shape the business.
Work Alongside High Performers - Collaborate with talented marketers, operators, creatives, media buyers, and leadership team members who are all focused on building something exceptional.
Variety & Challenge - No two days look the same. You'll tackle strategic initiatives, operational challenges, growth opportunities, and special projects that continuously push you to grow.
Grow With Us
As our brands continue to scale, there will be opportunities to take on greater responsibility, lead larger initiatives, and grow your career alongside the business.
Competitive Compensation - Receive competitive compensation based on your experience, expertise, and ability to drive results.
Work From Anywhere - This is a fully remote role, giving you the flexibility to work from wherever you're most productive while collaborating with a high-performing global team.
Flexibility with Accountability - We care about outcomes, not micromanagement. You'll have the freedom to manage your schedule while maintaining availability during key US Eastern Time collaboration hours.
High-Impact Role - Work directly with leadership and have meaningful influence on business decisions, growth initiatives, and operational strategy.
Tools Built for Winning - Access to the platforms, resources, and technology needed to help you operate efficiently and drive results.
Application Instructions
This is an independent contractor position requiring a full-time commitment of approximately 40 hours per week. If you're excited about owning projects, collaborating with teams, solving complex business challenges, and helping scale a high-growth health and wellness brand, we'd love to meet you. 🤝