eBilling Specialist

Essential Duties and Responsibilities

• Proactively monitor potential errors that may result in the rejection of e-bills.
• Analyze time and disbursement entries to ensure compliance with client billing guidelines and eBilling system requirements.
• Process manual time/cost edits in eBilling Hub, such as: narratives, adjustments, rate changes.
• Ability to directly within LEDES files to manually prepare, modify, and transmit invoices as needed.
• Ability to work within eBilling Hub platform to generate LEDES files and manipulate invoices for transmission.
• Submit and manage invoices through the eBilling Hub and various client-specific eBilling platforms.
• Monitor invoice submissions for any potential issues such as reductions or rejections.
• Research invoice reductions and rejections and recommend appropriate resolution strategies, including appeals or write-offs.
• Knowledge of the eBilling/billing process for insurance clients to ensure compliance with billing requirements.
• Submit timekeeper rates for approval to various eBilling vendor sites, create and maintain allowed billers lists within 3E accounting system.
• Affiliate with timekeeper rate compilation and submission during annual rate seasons.
• Work directly with Billing Attorneys and legal assistants to ensure accurate set-up for eBilled matters. Includes, task codes, internal client matter numbers and various other billing requirements.
• Collaborate with eBilling vendor technical support teams to resolve invoice submission issues.
• Appropriately respond to emails and voicemails within a one-hour window.
• Afford assistance with preparation and submission of budgets, status reports and accruals to various e-Billing sites and clients.
• Provide guidance to the team on an ongoing basis by setting an example for effectively handling assigned invoices.
• Afford assistance to attorneys and staff with access and navigation of eBilling vendors.
• Demonstrate solid judgement and professionalism when executing Billing Attorney requests, and when interacting with team members and senior management.
• Proactively seek and provide recommendations to improve existing eBilling processes, training, and resources.
• Follow escalation protocol if unable to respond to clients’ questions regarding invoices or other billing concerns.

Required and Preferred Qualifications

• Bachelor's degree in accounting, finance, or a related field preferred; equivalent combinations of education and experience will be considered.
• Ability to demonstrate a high level of business acumen and professionalism when working with internal and external clients at all levels.
• Self-directed with a strong work ethic; capable of working independently with limited supervision.
• Prior legal eBilling experience required.
• Prior administrative or professional services experience is a plus.
• Previous experience with 3E and eBillingHub or similar systems.
• Knowledge of standard accounting and billing procedures, 3E or similar accounting software and familiarity with a variety of electronic billing vendors (Legal Tracker, Collaborati, Passport, TyMetrix360, etc.).
• Mathematical aptitude, excellent written and verbal communication skills, strong interpersonal skills, the ability to work independently or on a team that is customer service orientated.
• Proficiency in Microsoft Word, Excel, and Outlook.

Compensation and Benefits

Brownstein Hyatt Farber Schreck offers a benefits package that includes medical, dental, vision, 401k + match, profit sharing, and vacation/sick/personal time off. We are offering a wide range salary for this role that is commensurate with experience, ranging from $69,000 to $76,000.

To Apply

Please submit a cover letter and resume.