Eastern Iowa Area Manager

At Smoothie King, Kingdom Franchises, LLC, we inspire people to live a healthy and active lifestyle through smoothies with a purpose.

Responsibilities

• Develops specific goals and plans to prioritize, organize, and accomplish work
• Drive sales and profit performance by providing support and expertise
• Supports and supervises an effective self-inspection program
• Understands employee positions well enough to perform duties in employees' absence
• Assists Managers with monitoring and maintaining the productivity level of Team Members
• Verifies that all team members/supervisors understand the brand-specific philosophy
• Assists Managers with training and developing team members
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, and passion for providing service
• Demonstrates knowledge of the brand-specific service culture
• Provides exceptional customer service
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
• Provides information to Managers by telephone, in written form, e-mail, or in person
• Analyzes information and evaluates results to choose the best solution and solve problems
• Extends professionalism and courtesy to team members and guests at all times
• Performs other duties, as assigned, to meet business needs
• Leads local marketing initiatives and the recruitment, development, and coaching of store managers
• Oversees Dubuque and Bettendorf stores

Requirements

• High School Diploma or GED required
• 2-4 years of store manager experience
• 2-3 years of area manager experience preferred
• Ability to work under pressure
• Leadership, multitasking, organization, mentoring, and ability to motivate others
• ServSafe Certified within 60 days

Qualifications

• Possess excellent time management and problem-solving skills
• Goal-oriented and flexible to meet the needs of operations
• Ownership mindset
• Strong interpersonal and communications skills, including the ability to articulate to guests, Managers, and Team Members
• Proven leadership skills with an understanding of the importance of team building and development, while fostering partnerships
• Experience managing in a high-volume, quick-service store
• Knowledge of food safety standards and quality
• Demonstrates financial management, analytics planning, and leadership skills
• Individual who brings excitement and opportunity to engage with the team and guests

Benefits

• Base salary
• Bonus structure
• Flexible schedule
• Vacation and sick days
• Health Insurance
• Retirement plan
• Employee discounts
• Paid training
• Additional ancillary benefits