East Regional Account Manager

About the role

Partner with the best as the East Regional Sales Manager, responsible for developing and maintaining long-term customer relationships across the eastern region while driving growth in hardware monitoring solutions, software offerings, and digital asset performance management technologies. This role combines strategic account management, consultative selling, and commercial leadership to help customers improve asset reliability and operational performance.

You will work closely with customers, product management teams, and cross-functional commercial organizations to identify opportunities, drive revenue growth, and deliver value-based solutions across a diverse portfolio.

Responsibilities

• Develop and execute customer growth strategies for mid-sized customers throughout the Southeast region across hardware monitoring solutions and software offerings
• Drive orders growth and expand adoption of products, solutions, and services within targeted customer accounts
• Engage customers and promote Asset Performance Management (APM) digital solutions within the Cordant portfolio
• Lead and facilitate collaboration across Customer Care, Services, Commercial Operations, and Sales teams to deliver superior customer outcomes
• Provide market feedback to Product Management regarding customer needs, new product opportunities, service enhancements, and product modifications
• Support the development of business cases for new solutions and offerings based on customer and market insights
• Facilitate Customer Advisory Board (CAB), Voice of Customer (VOC), and New Product Introduction (NPI) feedback sessions
• Create value-based, consultative, outcome-driven sales strategies by understanding customer business models, operational challenges, and key performance drivers
• Interpret and manage contractual commitments while ensuring alignment with customer expectations and business objectives
• Build long-term strategic relationships that drive customer retention, satisfaction, and revenue growth

Requirements

• Bachelor’s Degree from an accredited college or university, preferably in Business, Marketing, Engineering, or a related discipline
• 3–5 years of experience in vibration monitoring solutions, SaaS offerings, or a combination of hardware and software sales
• Minimum of 2 years of experience selling hardware solutions to industrial or utility customers
• Strong communication, interpersonal, and leadership skills
• Ability to coordinate multiple customer projects and initiatives simultaneously
• Experience managing customer relationships and delivering consultative sales solutions
• Strong commercial acumen and the ability to identify customer business challenges and translate them into value-driven solutions
• Willing and able to travel throughout the Eastern United States region, approximately 20–50% of the time

This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time.

Benefits

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits
• Eligibility to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k)
• Choice of coverage options that best suit your needs
• Eligibility for additional forms of compensation such as bonuses, subject to the terms of the applicable benefit plans or policies