EAP On-site Clinician - Full-time - Camp Springs, MD (Licensed in Washington, DC)

About the role

Acentra Health seeks an Employee Assistance Program (EAP) On-site Clinician - Full-time - (Licensed in Maryland (MD) or the District of Columbia (DC)) to join our growing team. The EAP Clinician will provide a full range of EAP services for employees, managers, and the employer organization for a large government agency.

Responsibilities

• Work full time in a highly visible, on-site government office environment, maintaining professionalism and appropriate boundaries at all times.
• Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Acentra Health operations and accounts.
• Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services.
• Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services.
• Refer to community resources to support clients’ well-being and mental health.
• Comply with all Clinical and Professional protocols, processes, and Acentra Health policies.
• Understand the scope of EAP services and as needed, communicate that scope to external parties, including clients, managers, and other support staff.
• Consult with Acentra Health supervisors concerning clinical case staffing and high-risk cases.
• Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Acentra Health policies and practices.
• Create and manage productive and positive working relationships with local points of contact.
• Work in collaboration with other internal and external stakeholders, always displaying professionalism.
• Use a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimization services to meet the client’s specific needs.
• Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
• Navigate frequent interaction with employees, managers, and leadership while safeguarding client privacy in a shared or public workspace.
• Maintain the security of areas, materials, and private information. This includes physical and virtual storage and filing.
• Maintain a professional demeanor with customers and co-workers to represent Acentra Health’s values and standards.
• Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision.
• Navigate frequent interaction with employees, managers, and leadership while safeguarding client privacy in a shared or public workspace.
• Demonstrate sound judgment and discretion in all verbal and nonverbal communications to prevent inadvertent disclosure of sensitive information.
• Adhere to all facility access, identification, and security protocols required by the client site.
• Strictly safeguard all protected health information (PHI) and personally identifiable information (PII) in accordance with HIPAA, federal privacy standards, and Acentra Health policies.
• Ensure physical security of client records and materials, including securing files, screening computer monitors, and preventing unauthorized access in an open or shared office setting.
• Maintain secure electronic practices, including logging out of systems when unattended, proper password management, and adherence to approved communication platforms only.
• Immediately report any suspected or actual privacy or security incidents in accordance with organizational and client specific protocols.
• May travel between client headquarters locations within 15 miles.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Qualifications

• An active, unrestricted Independent License in the behavioral health field issued by at least one of the respective Licensing Boards in the Maryland (MD) or Washington (DC) Washington DC Health - Health & Regulation & Licensing Administration (HRLA) through specific professional boards:DC Board of Professional Counseling:LMFT - Licensed Marriage and Family Therapist LPC - Licensed Professional CounselorDC Board of Psychology:Psychologist (Health Services Psychology License)DC Board of Social Work:LICSW - Licensed Independent Clinical Social Worker OR Maryland Department of Health Professions (DHP) through specific professional boards:Maryland Board of Counseling:LMFT - Licensed Marriage and Family TherapistLPC - Licensed Professional CounselorMaryland Board of Psychology:LCP - Licensed Clinical PsychologistMaryland Board of Social Work:LCSW - Licensed Clinical Social Worker
• Master's or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
• 2+ years of professional experience in the EAP/mental health/substance abuse/behavioral health field.
• 2+ years of counseling and training with the law enforcement, military/veteran field.
• Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position. Includes fingerprinting and a background investigation covering a seven-year investigative scope, and a drug screening.

Preferred Qualifications

• Cultural competency in working with Federal Government Clients.
• Experience in facilitating training with Managers, Leaders, and employees.
• Experience working with law enforcement, the military, or the veteran population.
• Formal training in critical incident responses.
• Experience in facilitating critical incident responses.
• Experience in content creation with PowerPoint presentations.

Benefits

Our benefits are a key component of your rewards package. They include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The pay range for this position is listed below. $82,000 - $102,000 “Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”