EAP On-site Clinician - Full-time (Spokane, Washington)

About the role

Acentra Health seeks an Employee Assistance Program (EAP) On-site Clinician - Full-time (Spokane, Washington) to join our growing team. The role involves providing a full range of EAP services for employees, managers, and the employer organization for a large government agency. The work schedule is 40 hours per week, with occasional travel required.

Responsibilities

• Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Acentra Health operations and accounts.
• Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services.
• Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services.
• Refer to community resources to support clients’ well-being and mental health.
• Comply with all Clinical and Professional protocols, processes, and Acentra Health policies.
• Understand the scope of EAP services and as needed, communicate that scope to external parties, including clients, managers, and other support staff.
• Consult with Acentra Health supervisors concerning clinical case staffing and high-risk cases.
• Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Acentra Health policies and practices.
• Create and manage productive and positive working relationships with local points of contact.
• Display excellent teamwork, communication, and collaboration with the account manager and other Acentra Health staff.
• Work in collaboration with other internal and external stakeholders, always displaying professionalism.
• Use a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimization services to meet the client’s specific needs.
• Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
• Maintain the security of areas, materials, and private information. This includes physical and virtual storage and filing.
• Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision.
• Additional related projects/tasks/duties as assigned by the position’s manager.

Qualifications

• Must have an active, unrestricted Independent License in the behavioral health field issued by the Washington State Department of Health (DOH), OR be able to obtain one within 90-days of start date within one of the eligible licensure types listed below:
• LMHC - Licensed Mental Health Counselor
• LMFT - Licensed Marriage and Family Therapist
• LICSW - Licensed Independent Clinical Social Worker
• Washington State Examining Board of Psychology: LP - Licensed Psychologist
• Master's or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
• 2+ years of professional experience in the EAP/mental health/substance abuse/behavioral health field.
• Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position. Includes fingerprinting and a background investigation covering a seven-year investigative scope, and a drug screening.

Preferred Qualifications

• Experience in facilitating training with Managers, Leaders, and employees.
• Experience working with law enforcement, the military, or the veteran population.
• Experience in facilitating critical incident responses.