EAP Consultant, Federal - Onsite - Los Angeles, CA

This role is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. The position is on-site in Los Angeles, CA.

About the role

Provides direct support to organizations and their employees through the delivery of assessment, consultation, education, and triage services. Uses knowledge of federal regulations to assist organizations in their appropriate handling of employee concerns and problems. Consults with employees and organizations on a variety of workplace and work-based issues. Provides clinical expertise to restore employees with diminished performance to healthy functioning.

Responsibilities

• Provide employee and management consultation related to specific personal problems and workplace/management problems and concerns.
• Conduct critical incident response services, EAP assessment and short-term counseling, EAP orientations, customer webinars, critical incident response, and health and wellness trainings.
• Manage caseload and other tasks including timely case documentation to meet quality, qualitative, and quantitative performance expectations.
• Provide information and referral to appropriate level of care as well as to community resources as needed.
• Participate in activities that help improve SBU and/or client performance, excellence, and culture.
• Identify individual and/or team’s operational challenges and/or inefficiencies and recommend continuous improvement plans.
• Analyze and present issues in a clear, concise, persuasive manner, both verbally and in writing.
• Develop effective working relationships with peers within and across organizational lines and support team members.
• Take responsibility for own development and stay current on skills and techniques needed to better serve members.
• Adhere to all contract requirements such as qualification, performance standards, meetings, trainings, and company policy.
• All other duties as assigned.

Requirements

• Minimum of 5 years of clinical experience after receiving the graduate degree.
• Clinical training must include instruction on chemical dependency, mental health, and brief therapy.
• Must understand workplace issues, how businesses function, and a fundamental understanding of employee/employer relationships.
• Must be capable of acquiring an understanding of EEO rules, ADA in the workplace, FMLA, and Drug Free Workplace Requirements.
• Must be able to provide accurate client assessment including level of risk, substance abuse and dependency, job performance issues, and refer to appropriate level of care.
• Competent in crisis intervention.
• Demonstrates knowledge and expertise in solution-focused, brief therapy in outpatient setting.
• Strong customer service skills required.
• Excellent training and listening skills.
• Ability to interact effectively at all levels both within the company and with external customers.
• Adjusts well to new situations and changing priorities.
• Comfortable with ambiguity and stress while handling a variety of assignments.
• Maintains a positive, achievement-oriented attitude and consistent in accomplishing expected objectives.

Qualifications

• Master’s degree in Behavioral Health or related field (required).
• Current licensure required for this position that meets State, Commonwealth, or customer-specific requirements, such as:
  • LCSW-C - Licensed Certified Social Worker - Clinical
  • LCSW - Licensed Clinical Social Worker
  • LMHC - Licensed Mental Health Counselor
  • LPCC - Licensed Professional Clinical Counselor
  • LPC - Licensed Professional Counselor
  • Must be an independently licensed behavioral health clinician
• CEAP - Certified Employee Assistance Professional (preferred).

Pay

Salary range: $70,715 – $113,145. This information reflects the anticipated base salary range based on current national data. Minimums and maximums may vary by location. Actual pay will be adjusted based on an individual’s skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package.

Benefits

Magellan offers a broad range of health, life, voluntary, and other benefits and perks that enhance your physical, mental, emotional, and financial wellbeing.