Eagle STAR/PACE Production Support Analyst - Full Time Role

About the role

Full-time hybrid position based in Newark, NJ, requiring 3 days per week onsite. The interview process consists of three rounds, including one client round.

Responsibilities

• Provide day-to-day production support for Eagle STAR and Eagle PACE.
• Monitor and resolve accounting, performance, pricing, and data quality exceptions.
• Support portfolio accounting, performance measurement, attribution, and benchmark processes.
• Investigate and resolve reconciliation breaks involving positions, cash, and performance results.
• Partner with Operations, Performance, Portfolio Management, Compliance, and Technology teams to troubleshoot issues and implement solutions.
• Perform data analysis and root cause investigations using SQL and Eagle tools.
• Support month-end, quarter-end, and year-end processing activities.
• Coordinate with client's Eagle support on vendor issues, upgrades, and enhancements.
• Maintain operational procedures, support documentation, and knowledge-sharing materials.

Requirements

• 3-5+ years of experience supporting Eagle STAR, Eagle PACE platforms.
• Strong understanding of investment accounting and performance measurement concepts.
• Experience with portfolio accounting, security master data, corporate actions, pricing, and reconciliation processes.
• Strong SQL and data analysis skills.
• Knowledge of Oracle or other relational databases.
• Experience supporting production environments and critical business processes.