E2E Solution Manager

About the role

The team you will be joining is a part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses.

Responsibilities

• Guide the program to identify Non Standard Requests (NSRs) and solution deliverables in the target state model and operational workflows
• Coordinate delivery across functional areas to deliver and standardized solutions
• Ensure the Solution Management operates across the end-to-end lifecycle bringing the relevant teams and stakeholders together on our project deliverables
• Ensure client requirements have been captured in detailed Business Requirement Documents (BRDs) and fall within our agreed offering
• Alternatively, ensure these are flagged and presented at our change control forum and Alpha Design Council
• Lead the specific client Content Authority locally in the US to ensure items which have the potential to impact our model or project timelines are managed with the relevant stakeholders
• Ensure RAID items are effectively managed, documented and closed out to resolution with the relevant stakeholders
• Drive program efficiency and enhanced ways of working to create a standardized oversight model for both the solution management team and the broader program
• Uphold our risk and resource management principles to ensure we adhere to our legal guidelines and internal policies
• Ensure a healthy relationship across the program both internally and externally to maximize our collaboration and productivity
• Capture Project differences in client and workstream engagements (Non Standard Requirements NSRs)
• Complete Business Requirements Documents (BRDs)
• Absorb and track client sign-off on requirements
• Identify and track design challenges
• Identify and track design challenges
• End to End Process flow Docs
• Status Reporting on IT end to end Deliverables
• IT Builds – provide design related inputs
• Project escalation summaries to Client Implementation Executives & Global Design Council
• Project Solution Tollgate Reporting

Qualifications

• Strong understanding of financial markets and investment management processes, including back office functions
• Preferred degree qualified with a financial or analytical discipline, or relevant experience within the financial services industry
• Proficient with JIRA, Confluence, Visio and PowerPoint
• Experience in Agile software development, Systems Thinking, and/or professional services is an asset
• Willingness and ability for potential travel

Skills

• The ability to bring together teams across different levels and disciplines within the organization
• Outstanding presentation, communication (oral & written), and relationship building skills across all levels of the business
• A detail-oriented disposition and clear, concise communication skills
• Strong critical thinking, problem solving, decision making and relationship management skills

Benefits

• State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

Pay

Salary Range $110,000 - $188,750 Annual

Schedule

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

Additional Information

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