E-Filing Clerk

Position Summary

Essential Duties And Responsibilities

• Manage the daily functions and workflow of client files through distribution of a balanced workload to meet established performance goals.
• Provide exceptional customer service; know and ensure client specifics are being met.
• Update client specifics as modifications are needed and communicate internally to impacted parties.
• Identify and partner in the establishment of best practices related to unit of business.
• Demonstrate the ability to prioritize and keep accurate records.
• Understand and maintain client nuances & customer preferences.

Other Duties & Responsibilities

• Provide coverage for identified staff in their absence.
• Provide production coverage when necessary.

Minimum Qualifications (Education, Experience, Skills)

• A high school degree or equivalent.
• Effective communication.
• Ability to multi-task and maintain organization standards.
• Knowledge of Rules of Civil Procedure related to states managed under the role.
• Microsoft Office experience at an intermediate level preferred.