E-Commerce Clerk

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Meet daily listing and posting targets set by the E-Commerce Manager
• Sort, process, identify, and evaluate merchandise for online sale
• Research items and create effective listings to maximize value
• Take clear, detailed, and visually appealing product photos
• Write accurate, concise, and consistent product descriptions
• Maintain accurate records of listed and sold items
• Organize, store, retrieve, and catalog inventory properly
• Aid with packaging and shipping to meet delivery timelines
• Provide professional customer service and resolve issues efficiently
• Handle returns and communicate problems to management
• Follow all procedures for e-commerce merchandise handling and sales
• Support inventory control and report loss prevention concerns
• Use equipment safely and follow all safety policies and procedures
• Stay compliant with company safety standards at all times
• Perform additional duties as assigned

PHYSICAL DEMANDS

• Regularly required to see, hear, and communicate
• Frequently stand, walk, sit, and use hands for handling items
• Occasionally reach, climb, balance, stoop, kneel, or crouch
• Frequently lift and/or move items up to 25 lbs

WORK ENVIRONMENT

• Primarily works indoors in a warehouse or office environment
• Occasionally exposed to outdoor weather, heat, air conditioning, and dust
• Work environment typically has a moderate noise level