E-commerce administrator

About the role

Work that matters. A values-based culture where people care about each other and the work they do together. Flexibility. Training and development to accelerate learning and career advancement. Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and more!

Position Summary

The Ecommerce Administrator is responsible for managing and optimizing the company’s online sales platforms. This role ensures products, content, customer experience, and backend systems work together seamlessly to drive revenue, improve performance, and maintain operational excellence across all ecommerce channels.

Website & Platform Management

• Create, maintain and update product listings, descriptions, pricing, and digital assets across Adobe Commerce ecommerce platform.
• Monitor site functionality and coordinate fixes with developers.
• Ensure accurate inventory tracking, SKU management, and categorization.

Content & Merchandising

• Upload product images, videos, and copy, ensuring SEO best practices are met.
• Execute promotional campaigns, discounts, and seasonal merchandising updates.
• Optimize product pages for usability, conversion, and search visibility.

Order & Customer Management

• Oversee order flow from purchase to fulfillment and troubleshoot issues.
• Coordinate with purchasing regarding pricing and inventory discrepancies.
• Support customer service teams with product or order-related escalations.

Analytics & Reporting

• Identify opportunities for revenue growth and process improvement through data analysis.

Marketing & SEO Support

• Support digital marketing initiatives including edits and new content page creation.
• Manage onsite SEO elements—meta descriptions, tags, product keywords.

Systems & Tools

• Assist in onboarding new tools and technologies to enhance ecommerce operations.
• Model the Company’s values to influence others to perform in an aligned manner.
• Other duties as assigned.

Required Knowledge, Skills, And Abilities

• Ecommerce platform administration
• Product data management
• SEO and digital assets optimization
• Basic HTML/CSS (nice to have)
• Analytics and reporting
• Project management
• Problem-solving and troubleshooting

Education And Experience

• Bachelor’s degree in Marketing, Business, Ecommerce, IT, or related field (preferred).
• 2+ years of ecommerce or digital operations experience.
• Familiarity with ecommerce and CMS platforms (Shopify, Magento, BigCommerce, Amazon Seller Central, Wordpress, etc.).
• Strong understanding of SEO, digital merchandising, and conversion optimization.
• Proficient in Excel/Sheets and comfortable analyzing data.
• Excellent attention to detail and organizational skills.
• Ability to collaborate across teams (marketing, operations, IT, customer service).

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for qualified individuals with disabilities if necessary to perform the essential functions of this position.

• While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit and talk or hear.
• Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment

The noise level in the work environment is usually moderate.